IMPERIUM BUILDING SYSTEMS  Salary

IMPERIUM BUILDING SYSTEMS
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IMPERIUM BUILDING SYSTEMS is looking for employees for positions:

service administrator

Working hours

  • full-time

Language

  • english

Responsibility

  • organising service contract quotes for new clients and existing client renewals
  • booking service engineer visits and liaising closely with clients to coordinate bookings and manage rescheduling requirements and cancellations
  • martialling service engineers to ensure reports are completed in a timely manner and sent on to the client
  • creating invoices to send to clients with service reports
  • chasing clients for late payments so that our accounts are all up to date
  • organising materials and ordering of parts for engineer visits and repair works
  • management of vehicle fleet
  • management of general office admin tasks

Education

  • GCSE or equivalent

Requirements

  • previous experience in an office administrative role essential
  • previous experience in coordinating and booking site teams and/or engineers preferred
  • must be confident and experienced in dealing with customers/clients in a highly professional and welcoming manner
  • must be willing to learn and have a can do attitude
  • the ability to ask for help and support when required is essential
  • customer service: 1 year
  • administrative experience: 1 year
  • must be a confident communicator and be able to liaise with and communicate effectively with all levels of internal and external personnel