service administrator
Responsibility
- organising service contract quotes for new clients and existing client renewals
- booking service engineer visits and liaising closely with clients to coordinate bookings and manage rescheduling requirements and cancellations
- martialling service engineers to ensure reports are completed in a timely manner and sent on to the client
Show more +7 - creating invoices to send to clients with service reports
- chasing clients for late payments so that our accounts are all up to date
- organising materials and ordering of parts for engineer visits and repair works
- management of vehicle fleet
- management of general office admin tasks
- general management of service contract and office admin ensuring that our databases and management tools are up to date and contain accurate information
- taking client phone calls and emails, and ensuring that their requests are dealt with by the correct person and in a timely manner
Requirements
- previous experience in an office administrative role essential
- previous experience in coordinating and booking site teams and/or engineers preferred
- must be confident and experienced in dealing with customers/clients in a highly professional and welcoming manner
Show more +5 - must be willing to learn and have a can do attitude
- the ability to ask for help and support when required is essential
- customer service: 1 year
- administrative experience: 1 year
- must be a confident communicator and be able to liaise with and communicate effectively with all levels of internal and external personnel
Salary in other companies in the position service administrator
| OUTSOURCE UK | 2916 £ | 2361 £ 2916 £ |
| KENNEDY PEARCE CONSULTING | 2916 £ | 2361 £ 2916 £ |
| PORSCHE RETAIL GROUP | 2677 £ | 2361 £ 2916 £ |
| LOOKERS MOTOR GROUP | 2666 £ | 2361 £ 2916 £ |
| SEARCH CONSULTANCY | 2614 £ | 2361 £ 2916 £ |
| COMMUNITY CARE ASSIST | 2560 £ | 2361 £ 2916 £ |
| PARKSIDE RECRUITMENT | 2500 £ | 2361 £ 2916 £ |
| CONCEPT TECHNICAL RESOURCES | 2500 £ | 2361 £ 2916 £ |
| SKILLFRAME | 2416 £ | 2361 £ 2916 £ |
| PERFORMANCE RESOURCING | 2361 £ | 2361 £ 2916 £ |