ILUX Salary
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4 reviews
St Ives
3 CABOT HOUSE COMPASS POINT BUSINESS PARK STOCKS BRIDGE WAY ST. IVES PE27 5JL ENGLAND

Earnings on positions in ILUX

ILUX is looking for employees for positions:

service manager

Working hours

  • full-time

Salary

  • salary

Requirements

  • A Bachelor's degree in Information Technology, Computer Science, or a related field
  • A wealth of hands-on experience in IT support and service desk management, ideally within an MSP environment
  • exceptional leadership, team management, and interpersonal skills
  • profound expertise in IT service management frameworks and best practices
  • exceptional problem-solving and decision-making capabilities
  • A deep understanding of IT security best practices
  • familiarity with a wide spectrum of service desk tools and software
  • exceptional communication skills, both written and verbal

Education

  • GCSE or equivalent

Responsibility

  • ILUX is an industry-leading IT support and consultancy business renowned for its commitment to delivering innovative IT solutions to businesses of all sizes
  • our steadfast dedication to client success drives us to seek a highly proficient and visionary Service Desk Manager to lead our service desk team
  • as the Service Desk Manager at ILUX, you will assume a pivotal role in ensuring the seamless operation of our service desk and the consistent delivery of exceptional IT support services
  • your multifaceted responsibilities will encompass not only team leadership but also strategic management, process optimisation, and a relentless pursuit of service quality improvement
  • we seek an individual with profound IT service management expertise, exceptional leadership prowess, and a proactive approach to resolving complex IT challenges
  • ensure adequate analyst cover during office hours, managing leave requests appropriately
  • define, review, assess and implement KPI’s, SLA’s, processes and procedures to continually improve our performance, managing those standards, achieving 100% overall customer satisfaction
  • identify and develop efficiency strategies for the benefit of the department

technical manager

Working hours

  • full-time | Permanent
  • part-time

Responsibility

  • sell our range of IT support and consultancy services into existing clients
  • technical Account Manager
  • 25hrs per week Mon - Fri
  • be proactive and build relationships with the clients
  • there is travel required within this position, this is to meet clients
  • be proactive and build relationships with our clients
  • play an active role in promoting yourself and the business on relevant professional social media channels
  • work with our Marketing team campaigns to understand their goals and to leverage their output and turn into sales wins

Salary

  • salary

Education

  • A-Level or equivalent

Requirements

  • experience as a technical sales professional
  • experience in an IT based environment
  • proven experience of acquiring, managing, and developing account relationships
  • proven experience of developing new business
  • at present ILUX is unable to offer UK Visa Sponsorship to candidates
  • account management: 2 years
  • account management: 1 year
  • sales: 2 years

business development

Working hours

  • part-time | Permanent

Responsibility

  • hours - Part-time, 20hrs Mon - Fri
  • regular visits to office for meetings
  • ILUX is a leading IT support and consultancy business specializing in providing comprehensive technology solutions to clients across various industries
  • we are seeking a dynamic and results-driven Part-Time Business Development Associate to join our team
  • you will play a crucial role in expanding our client base and contributing to the overall success of our organisation
  • report to: Sales & Marketing Dept
  • lead Generation: Identify potential clients through research, networking, and other lead generation methods
  • this role will collaborate closely with our marketing and sales teams to drive new business growth and forge strong relationships with prospective clients

Salary

  • salary

Requirements

  • previous Experience: Proven experience in business development, sales, or a related field, preferably in the IT services industry
  • business development: 1 year
  • relationship Building Skills: Strong interpersonal and communication skills to establish and maintain relationships with potential clients
  • self-Motivation: Ability to work independently, take initiative, and drive results
  • goal-Oriented: Demonstrated ability to meet and exceed targets and deliver on business development objectives
  • technical Knowledge: Familiarity with IT support and consultancy services is a plus
  • organizational Skills: Excellent time management and organizational skills to handle multiple priorities and meet deadlines

stock controller

Working hours

  • part-time | Permanent

Language

  • english

Benefits

  • mutual

Responsibility

  • receive all goods-in to the company, ensuring deliveries are received in good condition
  • label all goods received, and store in designated areas applying stock rotation principles
  • prepare goods for dispatch, from Pick Lists provided, ensuring goods are accurately picked and packed for shipment
  • ensure all goods-out are labelled correctly and recorded on the stock management system
  • book couriers, ensuring goods are packaged appropriately and the correct insurance is applied to each parcel
  • accurately record all stock movements on the stock management system
  • manage company assets, ensuring they are protected from misuse and misplacement and all assets are aligned with the asset database within the ticket system
  • check all goods received to ensure the specifications and quantity received match the purchase order, checking them in to the stock management system

Salary

  • salary

Requirements

  • proven track record of working within a stock room environment
  • excellent verbal, written and listening skills
  • excellent interpersonal skills with the ability to system communicate effectively at all levels within the business
  • ability to recognise issues and deal with queries inventory software system promptly
  • ability to use MS office
  • ability to research, deliver and evaluate initiatives to support long term goals to relocate the stock room as the business grows
  • ability to understand when to seek advice
  • self-sufficient and confident to make decisions within the boundaries of the role

field engineer

Working hours

  • full-time | Permanent

Benefits

  • mobile phone

Salary

  • salary

Requirements

  • IT: 1 year

Responsibility

  • follow established procedures and policies to complete assigned tasks within the agreed timeframe

field service engineer

Working hours

  • full-time | Permanent

Benefits

  • mobile phone

Salary

  • salary

Education

  • certificate of Higher Education

Responsibility

  • field Service Engineer
  • as the ‘face of ILUX’, always demonstrate excellent customer service, particularly when at client sites
  • projects and Change
  • provide end user and infrastructure support for desktop / notebook computers, mobile devices
  • job Summary
  • this role is pivotal to the daily operation of the business ensuring that our clients’ requirements are met accurately and efficiently
  • the role is customer facing, resolving issues and implementing change either remotely or at our client sites across the

Requirements

  • previous experience in supporting and implementing client
  • windows Desktop, Microsoft Exchange, Hyper-V, Remote *Knowledge of N-Able
  • demonstrable empathetic and confident demeanour
  • desktop Services and Active Directory & Windows Operating
  • always calm and reassuring
  • degree
  • systems
  • aptitude to proactively learn new systems and client specifics

financial controller

Working hours

  • part-time | Permanent

Benefits

  • mutual

Language

  • english

Salary

  • salary

Education

  • bachelor's

Responsibility

  • financial Controller
  • finance
  • job Summary
  • reporting directly to the CEO and working alongside the Leadership Team to develop and execute company strategic goals
  • reporting Management Accounts to the Directors and other stakeholders as required o Preparing financial reports, budget analyses, forecasting schedules etc
  • perform filing duties as required, ie. VAT returns and payments
  • manage employee benefits, perks, life insurance
  • technical Lead of Finance and part of the Management Team, responsible for ensuring finance goals are implemented according to, and in line with agreed strategies

Requirements

  • experience * Proven track record of working as a Financial
  • controller for an SME
  • experience of managing a variety of relationships successfully and simultaneously
  • excellent verbal, written and listening skills
  • experience in leading an organisation through change and challenge
  • accounting: 5 years
  • financial Controller or equivalent: 5 years

technical support engineer

Benefits

  • mobile phone
  • company car

Responsibility

  • as the ‘face of ILUX’, always demonstrate excellent customer service, particularly when at client sites
  • travel to and from client sites across the UK
  • provide end user and infrastructure support for desktop/notebook computers and end-user peripheral devices
  • deliver, install, and configure IT equipment at client sites
  • troubleshoot and resolve issues in line with SLA
  • provide basic training to end users on how to use equipment and systems
  • be involved in system implementations and site deployments
  • complete basic network cable and socket repairs

Requirements

  • relevant IT qualification, for example NVQ, Diploma or Degree
  • strong knowledge using, supporting and implementing Microsoft Applications
  • drayTek DCNA certified
  • working knowledge of and experience using Windows operating systems
  • 3CX Qualified
  • experience in cloud technologies such as Azure, AWS and Google Cloud
  • experience in virtualization Technologies – Hyper-V, VMWare, Citrix
  • experience working with macOS

Earnings on positions in ILUX

Average salary in this position
Average salary in this position in the country
technical support engineer
2500 £
12%
2786 £

National average salary

2950 £

Average salary in this company

2437 £