maintenance supervisor
Responsibility
- effective management of required jobs with clear communication to engineers and clients, from inception to invoicing
- due to our continued growth, we are currently recruiting for a Maintenance supervisor to join the team at our head office
- the role will be predominantly office based however, occasional site meetings may be required
Show more +8 - demonstrate good people management qualities and feedback to both individuals and the team to drive positive change
- daily involvement with the service department to plan and prioritise ongoing works based on knowledge of the required tasks, technical difficulty, and engineers’ strengths
- daily management of our CRM system and service department emails to ensure all works are up to date ensuring all urgent issues are in hand
- this is an integral role within the business in which you will be assisting with managing our team of field based commercial gas engineers, pipe fitters and colleagues within the service department
- ability to interpret engineers reports to ensure remedial works are dealt with and no situations arise which leaves our clients in unsafe or vulnerable situations, producing quotations for works for routine items and ordering materials from suppliers
- ensuring the companies Health and Safety Policies and Procedures are adhered too including the engagement and management of approved sub-contractors and compiling/issuing of RAMS
- working alongside our service manager and service team, you will be a key point of contact for our field-based engineers ensuring planned and reactive works are efficiently completed, our clients’ needs are met whilst maximising efficiency and productivity and ensuring gas safe compliance
- management of works progress on a job-by-job basis utilising our CRM system from inception through to invoicing will form a key part of your role
Requirements
- strong communication and organisational skills to deal with the fast paced, high volume environment
- ability to multi-task, prioritising works through safety and necessity and customer requirements
- the ability to work under pressure, demonstrating drive and a positive approach to work
Show more +6 - committed to continuous improvement and maintaining high standards
- self-motivated and able to work autonomously, whilst also working well as part of a successful team
- previous experience and strong knowledge of a service-based company/role, with an understanding and ability to deal with a fast paced reactive environment
- willing to be flexible in supporting the needs of the service department
- excellent interpersonal qualities and a strong, proven commitment to effective and supportive people management with confidence to motivate others to ensure positive outcomes
- IOSH managing safety preferred
Benefits
- laptop
- company car
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