IDENTEQ Salary
SUITE S04 NORTH STAFFS ENTERPRISE CENTRE INNOVATION WAY STOKE-ON-TRENT ST6 4BF ENGLAND
TIN: 12195983
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Earnings on positions in IDENTEQ
IDENTEQ is looking for employees for positions:
customer service advisor
Language
- english
Responsibility
- handle inbound calls/emails from customers with professionalism and courtesy
- outbound calls to customers to verify the information held on our systems
- provide accurate information regarding products and services
- analyse customer needs and recommend appropriate solutions
- maintain accurate records of customer interactions through data entry
- follow up on customer enquiries to ensure satisfaction
- adhere to company policies and procedures while maintaining confidentiality
Education
- GCSE or equivalent
Requirements
- previous experience in a call centre or customer service role is preferred but not essential
- ability to analyse customer needs effectively and provide suitable solutions
- excellent phone etiquette at all times and interpersonal skills
- proficient in data entry with attention to detail
- A positive attitude and a willingness to learn are essential for success in this role
- customer service: 1 year
Earnings on positions in IDENTEQ
Average salary in this position
Average salary in this position in the country
National average salary
2950 £
Average salary in this company
2000 £