Icognia in Carlisle Salary
Carlisle
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Earnings on positions in Icognia
Icognia is looking for employees for positions:
hotel receptionist
Working hours
- full-time
Salary
- salary
Responsibility
- oversee the reception desk, interact face-to-face with guests, delegates, and residents, and answer phone calls
- work closely with the reservations team, restaurant team, and spa team to efficiently direct enquiries
- ensure the smooth running of the front desk throughout the day and assist guests with any queries
- provide excellent customer service to guests, making sure their needs are met in a timely and professional manner
- maintain a high standard of appearance and professionalism at all times
Requirements
- excellent communication skills, both written and verbal
- A strong background in delivering great guest experience
- the ability to remain calm and unfazed in unexpected situations
- strong problem-solving skills and a creative outlook
- pride in personal appearance and a warm, approachable personality
- A minimum of 2 years' experience as a Receptionist in a Four Star, Country House Hotel with Multiple Rosettes
- A-Level or equivalent education preferred