HYBRIT SERVICES Salary
3 BUILDING 3 ROYAL ORDNANCE DEPOT, WEEDON BEC NORTHAMPTON NN7 4PS UNITED KINGDOM
TIN: 10479291
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Earnings on positions in HYBRIT SERVICES
HYBRIT SERVICES is looking for employees for positions:
service manager
Working hours
- full-time
Responsibility
- hybrIT Introduction
- hybrIT has a number of routes to market with extensive partnerships within the IT channel and a growing direct business
- act as the primary point of contact for service requests from clients and ensure timely and effective resolution
- this gives our staff a broad range of exposure and experience across multiple business sectors and different scales of technical solutions
- build and maintain strong relationships with clients, serving as their trusted point of contact for service-related inquiries, escalations, and updates
- location
- create reports and conduct regular service reviews with clients to gather feedback and identify areas for improvement
- head Office Royal Ordnance Depot, Weedon Bec, Northampton, NN7 4PS
Requirements
- strong customer service orientation with excellent communication and interpersonal skills
- proficiency in using service management tools and ticketing systems
- familiarity with ITIL or other service management frameworks is a plus
- previous experience in a customer service or technical support role is advantageous
- strong rapport and relationship building skills
- A good level of technical knowledge
- excellent report writing skills
- highly self-motivated and capable of managing your own time/work