HUNTSWOOD SCOTLAND Salary
Rating of the company
0 ratings
6 reviews
Glasgow
EMPIRE HOUSE 1/1 131 WEST NILE STREET GLASGOW G1 2RX SCOTLAND
TIN:
SC528098
Consulting services

Earnings on positions in HUNTSWOOD SCOTLAND

Choose a position
customer service advisor
2K £
▲2%

Changes in earnings for the position customer service advisor

Average annual salary

Current

1953£

latest offer

Total change

+2%

since 2024

Latest change

+2%

vs previous period

Average period

1937£

out of 2 points

0500 £1K £1.5K £
0500 £1K £1.5K £2K £
2024
2025

Data based on job offers published by the company

Earnings on positions in HUNTSWOOD SCOTLAND

Average salary in this position
Average salary in this position in the country
customer service advisor
1953 £
7%
2079 £
customer service representative
2047 £
-1%
2027 £
insurance claims handler
1953 £
26%
2444 £

National average salary

2950 £

Average salary in this company

2209 £

Estimated salary

£ 2000

Median salary at HUNTSWOOD SCOTLAND

£ 1953 Lowest salary
£ 2209 The average salary
£ 3300 Highest salary

HUNTSWOOD SCOTLAND is looking for employees for positions:

telesales agent

Working hours

  • full-time | Permanent

Salary

  • salary

Responsibility

  • energy and perseverance
  • accountability and ownership
  • makes it happen
  • customer focused
  • collaboration
  • developer

Requirements

  • sales: 1 year
  • contact Centre: 1 year

contact centre manager

Working hours

  • full-time | Permanent

Salary

  • salary

Responsibility

  • creating a sense of urgency within the team by building an energetic and engaging culture
  • creating a sense of urgency within the sales team by building an energetic and engaging sales culture
  • understand and buy into the overall aims and objectives of the company and provide clear communications to your team
  • ability to interpret data, spot trends and put in place action plans to remedy short falls
  • ensuring full adherence to regulatory requirements
  • learning, retaining knowledge and coaching staff on detailed knowledge
  • learning, retaining knowledge and coaching sales staff on detailed product knowledge
  • presenting new processes to staff ensuring all advisors are fully trained

Requirements

  • ideally you will have a minimum of 12-18 month’s experience managing a sales team – \* insurance would be advantageous \
  • ability to demonstrate a high degree of customer service awareness
  • experienced coach and developer for advisers leading from the front in demonstrating what good looks like
  • experienced coach and developer of outbound sales advisers leading from the front in demonstrating what good looks like
  • ability to train and develop staff
  • ideally you will have a minimum of 12-18 month’s experience managing a complaints or utilities team – \* energy would be advantageous \
  • A proven track record in delivering against set objectives in complaints, quality and regulatory requirements within a contact centre environment is essential
  • A proven track record in delivering against set objectives in sales, quality and regulatory requirements within a contact centre environment is essential

outbound sales advisor

Working hours

  • full-time | Permanent
  • permanent

Salary

  • salary

Responsibility

  • energy and perseverance
  • accountability and ownership
  • makes it happen
  • customer focused
  • collaboration
  • developer
  • "It's not just about what we do, but the way we do it. And it's our values that make us special."
  • please note successful applicants will be subject pre-employment checks including disclosure

Requirements

  • sales: 1 year
  • contact Centre: 1 year
  • contact Centre: 2 years

customer advisor

Working hours

  • full-time | Permanent

Salary

  • salary

Requirements

  • outstanding written and oral communication skills
  • self-disciplined and responsible for their own workload
  • deeply passionate about consumer/customer service
  • ability to work under pressure and as part of a team
  • be eager and can learn quickly and continuously
  • exceptional customer service skills to the highest standard as you will be speaking to consumers/customers via telephone, web chat and email and attending regular client/stakeholder meetings
  • customer Service: 1 year
  • contact Centre: 1 year

Responsibility

  • responding to consumer/customer queries and needs effectively & efficiently through both phone calls and emails
  • being the initial point of contact for all queries

call centre advisor

Working hours

  • full-time | Permanent

Language

  • english

Salary

  • salary

Responsibility

  • energy and perseverance
  • accountability and ownership
  • makes it happen
  • customer focused
  • collaboration
  • developer
  • follow our system and regulatory scripting to achieve quality and compliance targets

Requirements

  • minimum of 6 months Insurance/Financial Service Experience
  • minimum of 6 months - motor claims experience
  • knowledge of insurance principles and practice
  • awareness of FCA regulatory requirements
  • experience dealing with complaints and resolving at first point of contact
  • A passion for delivering excellent customer experience
  • used to working to call targets within a high-volume environment while maintaining attention to detail
  • contact Centre: 2 years

call centre agent

Working hours

  • full-time | Permanent

Language

  • english

Salary

  • salary

Responsibility

  • energy and perseverance
  • accountability and ownership
  • makes it happen
  • customer focused
  • collaboration
  • developer

Requirements

  • sales: 1 year
  • customer service: 1 year
  • contact Centre: 1 year
  • complaints: 1 year
  • energy: 1 year

sales agent

Working hours

  • full-time

Salary

  • salary

Responsibility

  • energy and perseverance
  • accountability and ownership
  • makes it happen
  • customer focused
  • collaboration
  • developer

Requirements

  • call Centre: 1 year
  • sales: 1 year

insurance advisor

Working hours

  • full-time | Permanent

Salary

  • salary

Requirements

  • minimum of 6 months Insurance experience/transferable skillset
  • minimum of 6 months - motor claims experience
  • knowledge of insurance principles and practice
  • awareness of FCA regulatory requirements
  • experience dealing with complaints and resolving at first point of contact
  • A passion for delivering excellent customer experience
  • used to working to call targets within a high-volume environment while maintaining attention to detail
  • contact Centre: 1 year

Responsibility

  • follow our system and regulatory scripting to achieve quality and compliance targets

customer service advisor

Trade

  • Loading and Stocking

insurance claims handler

Salary

  • salary

Responsibility

  • outbound follow up calls to third party suppliers as you work through various stages of a claim
  • small element of Backoffice claims process
  • identifying, Log & manage Customer complaints
  • achieve and exceed Quality, Productivity & Customer Satisfaction
  • accurately inputting data and logging Claims
  • follow our system and regulatory scripting to achieve quality and compliance targets
  • inbound calls from our customers regarding their insurance – From customers notifying us of an insurance claim or to follow up on a previously opened claim
  • using dual screen and multiple systems to fully service customer’s claims

Requirements

  • proven experience in an Insurance/Claims role preferably in a customer centric environment
  • excellent communication and interpersonal skills
  • ability to work independently and as part of a team
  • goal-oriented with a drive to succeed in a competitive environment
  • basic knowledge of road Safety/Highway code
  • persistent and resilient attitude towards rejection and challenges
  • adaptability to quickly learn about new products and industries
  • ability to work under pressure and meet tight deadlines