customer service advisor
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Earnings for position customer service advisor
customer service advisor - How much money do you make working at this position?
Average salary at company HUNTSWOOD SCOTLAND is 1920£.
The national average salary is 1800£.
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Current offers for the position:
Banking Customer Service Advisor Sunderland
Product and Service Knowledge: Develop a thorough understanding of the bank's products and services to effectively educate customers, promote relevant offerings…
Customer Service & Complaints Advisor Glasgow
A broad range of complaints based experience. If you have a complaint handling experience, excellent telephony skills and a strong attention to detail then we…
Utilities Customer Service Advisor Glasgow
Do you have a passion Customer Service?We want to hear from you!Huntswood are looking for full-time Utilities Customer Service Advisors to join our ever- expanding team.You will be joining a team where you’ll be excited to start work each day!Start Date: 9th October 2023Salary: £10.90 + Performance BonusLocation: Glasgow City Centre OfficeStarting in October 2023 this role is to take inbound telephony customer complaints, which has been escalated from the main contact centre. Your role will be to use your experience and knowledge of the utilities industry to make sure that a resolution is reached, and that the customer’s complaint journey is as smooth as possible.In this role you will complete training from our Glasgow City Centre Office. Customers can call on Monday to Friday 8am to 6pm so you need to be available to work between these hours.To succeed, you should be computer literate with remarkable customer call handling skills. This coupled with a track record of delivering exceptional customer experience and achieving performance targets makes you more than suitable for our role.The ideal candidate should have:Minimum of 6 months Utilities/ Insurance experienceExperience dealing with complaintsExperience resolving customer complaints over the telephoneFlexibility to work a shift rotation between 9am-7pm Monday to FridayStrong attention to detailAbility to navigate through a number of in-house databasesGood MS Office skills, particularly MS WordStrong numeracy and written communication skillsIn return for your talent and commitment, we’re offeringA starting salary of £10.90 per hour + Performance BonusComprehensive TrainingGenerous staff discounts- access to our intranet with exclusive discounts from leading
Customer Service Advisor Glasgow
LIFE AT HUNTSWOODWe are not an average call centre, many of our advisors describe our environment as the most fun and friendly they have ever worked with. You’ll be joining a team where you’ll be excited to start work each day.Customer Service Advisor/Complaints HandlerAs a Customer Service Advisor, you will be working within a busy, fast paced, multi-skilled team.You will be responsible for providing excellent customer service, respond to enquiries and resolving complaints via multiple forms of contact from telephone to email.What you'll need to succeedYou will have previous complaint handling experience within financial services dealing with a variety of different products. You'll be used to working to case targets within this fast-paced environment.You will have excellent communication skill to be able to explain things clearly, tailoring each call and letter to each customer's needs, as well as being able to talk to key stakeholders to best assist our customers.You'll also have a great attention to detail, whilst navigate numerous internal systems, to resolve complaint right the first time.Start Date: 11th of September 2023Salary: £10.90 per hour + Performance BonusWorking hours: Full time 37.5 hours per week.Rotational Shift pattern across Monday - Friday, 9am - 5.30pmWhere will you be working: Hybrid Working – Our Glasgow City Centre Site and from Home!Monday & Friday WFHTuesday, Wednesday & Thursday Glasgow SiteBenefits:Generous staff discounts- access to our intranet with exclusive discounts from leading retailersPension schemeAccess to an online Wellbeing centre which has a variety of tools to nurture your - physical and mental healthAccess to mental health support thr
Customer Service Advisor Glasgow
LIFE AT HUNTSWOODWe are not an average call centre, many of our advisors describe our environment as the most fun and friendly they have ever worked with. You’ll be joining a team where you’ll be excited to start work each day.Customer Service AdvisorAs a Customer Service Advisor, you will be working within a busy, fast paced, multi-skilled team.You will be responsible for providing excellent customer service, respond to enquiries and resolving complaints via multiple forms of contact from telephone to email and social media.What you'll need to succeedYou will have previous complaint handling experience within financial services dealing with a variety of different products. You'll be used to working to case targets within this fast-paced environment and managing your own workload.You will have excellent communication skill to be able to explain things clearly, tailoring each call and letter to each customer's needs, as well as being able to talk to key stakeholders within the bank.You'll also have a great attention to detail, whilst navigate numerous internal systems, to resolve complaint right the first time.Start Date: 19th June 2023Salary: £10.90 per hour + Performance BonusWorking hours: Full time 37.5 hours per week.Rotational Shift pattern across Monday - Friday, 9am - 7pmWhere will you be working: Hybrid Working – Our Glasgow City Centre Site and from Home!Monday & Friday WFHTuesday, Wednesday & Thursday Glasgow SiteBenefits:Generous staff discounts- access to our intranet with exclusive discounts from leading retailersPension schemeAccess to an online Wellbeing centre which has a variety of tools to nurture your - physical and mental healthAccess to mental health suppor
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