HUMANKIND

Responsibility

• deliver outstanding customer service and support
• take a proactive approach to work, demonstrating meticulous attention to detail
• work independently and show initiative
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• provide support for Microsoft O365, including OneDrive and SharePoint
• deploy and install software
• manage Active Directory
• handle printer deployment
• support Windows 10/11 deployment and resolve related issues
• troubleshoot PC hardware problems at a component level
• conduct basic network and connectivity troubleshooting

Requirements

• A relevant IT qualification and a proactive mindset
• excellent interpersonal skills and the ability to communicate complex technical issues to non-technical individuals are key
• you must possess exceptional critical thinking and problem-solving abilities
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• exposure to Microsoft Intune/Azure
• significant experience in tier 2 technical support, along with extensive knowledge of computer systems, hardware, and software, is a must
• experience in the charitable sector or NHS
• familiarity with Meraki wireless networks
• support for Android mobile phones
• familiarity with cyber security essentials, such as Defender, Advanced Threat Protection, and Bit-Locker, is essential
• experience with PaperCut managed print solutions
• familiarity with door entry systems
• while not essential, a project management qualification and ITIL Foundation Certificate would be advantageous
• basic understanding of VOIP telephony
• knowledge of service desk ticket systems in a large organization
• experience of delivering IT projects within tight deadlines
• remote user assistance in a large organization
• small-scale data cabling, patching, and installation experience
• familiarity with networking hardware tools such as crimpers and toners

Earnings for position it support engineer

Responsibility

• we are committed to finding workers who share our values, including compassion, dignity, integrity, empowerment, and inclusion
• perform general housekeeping duties such as cleaning, dusting, and vacuuming
• providing personal care to clients in their own homes, including assistance with bathing, toileting, dressing, and grooming
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• maintain cleanliness and organisation of all living areas
• provide assistance with managing and attending appointments
• supporting clients with their medication, nutrition, hydration, and mobility needs
• undertaking household tasks, such as laundry, cleaning, and shopping
• assist with laundry and ironing as needed
• humankind is a small business in Colwyn Bay, Conwy and we are seeking to appoint a Domestic Care Worker to provide compassionate and responsive support and companionship for our clients
• maintaining accurate record-keeping of client visits and care plans
• prepare meals and assist with meal planning
• embodying the organisation's values of empathy, dignity, respect, courage, and accountability in all aspects of the job
• run errands, such as grocery shopping or picking up dry cleaning
• provide Companionship
• provide companionship in individuals homes or in the local area
• assist with prompting medication
• assist with personal care for a maximum of 4 individuals

Requirements

• previous experience in housekeeping or a similar role is preferred
• ability to work independently and efficiently
• there is no formal qualification required for this role; however, previous experience in a domiciliary care setting is advantageous
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• strong attention to detail and organisational skills
• excellent time management skills
• good communication and interpersonal skills
• home care: 1 year