Humanify360 in London Salary
London
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Earnings on positions in Humanify360
Humanify360 is looking for employees for positions:
it technician
Working hours
- full-time
Language
- english
- french
Responsibility
- provide local and remote support to end users
- analyze requests, diagnose and resolve software and hardware problems
- proactively follow up on requests and communicate with users
- this includes the evolution of workstations, managing office automation tools, collaboration, videoconference and telephony
- install, configure, maintain and move computers and peripherals
- take part in rollouts based on established standards
- the advisor supports, follows up on the users requests and ensures they are completed
- review all technical support related processes and documentation for continuous improvement Document installation and repair procedures
Requirements
- able to communicate well, customer-oriented and a strong team player
- at least 3 years as a deskside technician
- understanding the reality of supporting a regional office with a head office in Canada
- english and French, both essential
- able to multi-task well and work under pressure with demanding end users
- strong problem-solving skill
- proficiency with Windows 10, Office 365, MacOS an asset
- organized and responsible, team player