HULL FIBRE Salary
2 2 SAXON BUSINESS PARK, OWEN AVENUE VIP COMMUNICATIONS BUILDING HESSLE HU13 9PD ENGLAND
TIN: 13856294
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Earnings on positions in HULL FIBRE
HULL FIBRE is looking for employees for positions:
customer service apprentice
Working hours
- full-time | Apprenticeship
Responsibility
- you will be trained to handle customer inquiries, complaints, and feedback through various channels such as phone, email, and Live Chat
- you will also be responsible for ensuring customer satisfaction by providing timely and effective solutions to their problems
- respond to customer inquiries, complaints, and feedback in a timely and professional manner
- resolve customer issues and complaints effectively and efficiently
- maintain accurate and detailed customer records and follow up on customer inquiries as needed
- provide customers with information about products and services and help them make informed decisions
- as a Customer Service Advisor Apprentice based in our modern offices, you will be responsible for providing excellent customer service to our clients
- assist with the processing of orders, returns, and refunds
Requirements
- GCSE or equivalent
- ideally some experience in a customer service role
- excellent communication skills, both written and verbal
- strong problem-solving skills and the ability to think on your feet
- ability to work in a fast-paced environment and handle multiple tasks simultaneously
- strong attention to detail and accuracy
- ability to work independently as well as in a team environment
- ability to remain calm and professional in difficult situations