HUGH SYMONS EXCHANGE  Salary

ALDER HILLS PARK UNIT 16, ALDER HILLS POOLE BH12 4AR ENGLAND

HUGH SYMONS EXCHANGE
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HUGH SYMONS EXCHANGE is looking for employees for positions:

customer service representative

Working hours

  • full-time | Part-time

Education

  • A-Level or equivalent

Responsibility

  • managing Returns
  • test phones that have been returned, seeing if their faults are accurate and making decisions on how to proceed
  • arrange repairs with manufacturers when appropriate
  • work with the processing team to ensure refunds and exchanges are completed quickly
  • keep an accurate record of your returns to look back across and update progress on each one
  • work with customers to arrange returns, often providing them with assistance on the process. Communication will be completed via email or platform specific messaging systems
  • reply to customers emails to assist them with issues and queries
  • answer phone calls form our phone line and assist customers with their queries

Requirements

  • customer service: 1 year