customer service advisor
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Requirements
Earnings for position customer service advisor
customer service advisor - How much money do you make working at this position?
Average salary at company HR GO RECRUITMENT is 1845£.
The national average salary is 1800£.
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Current offers for the position:
Customer Service Advisor Chester
Position: Customer Service Advisor Location: Chester (Site Based Role) Hours: 37.5 Hours per week Monday - Thursday between 8:00 - 19:00 / Friday 8:00 - 18:00 / Sat morning 8:00 - 12:00 (at home once trained) Contract: Permanent Salary: £22,000 PA + Annual Bonus and Company Benefits We are currently assisting our ever growing client based on Chester Business Park who are in the process of expanding their collections team. We are looking for outgoing, confident, personable individuals who have gained some previous customer service based experience within call centre/retail/office or hospitality based environment who is looking for their next step up! You do not need to have any previous experience within a collections role as full training will provided by their in house training team and experts in this field onsite. All roles are full time and permanent with starts available immediately. Are you looking for a new challenge / opportunity? Do you have a passion for customer service? Do you enjoy problem solving? Enjoys working within a busy environment? Enjoy working in a team? Well we may just have the perfect role for you!!!!! Responsibilities Collections activity on all overdue active agreements Provide excellent service to all customers both internal and external and embrace the principles of Treating Customers Fairly Understand the key factors associated with significant vulnerability Recognise cases of significant vulnerability Negotiate recovery of outstanding payments with customers by identifying the reason for the overdue payment(s), to prevent contractual loss Influencing and negotiating with customers to ensure a satisfactory outcome for both the company and the customer Ensure call handling and service quality is maintained This is predominantly an office-based role in Chester with additional home working o
German Speaking Customer Service Advisor Whitstable
Job Title: German Speaking Customer Service Advisor Job Type: Full Time/Permanent (Hybrid working available after 3 month probationary period) Salary: £27,950 per annum Hours of work: Full time on a rota (They operate 7 days per week between the hours of 08:00 - 17:30) Job Sector: Travel Industry Job Summary: We are seeking a highly motivated and customer-oriented individual to join our client in the travel industry as a German Speaking Customer Service Advisor. As a key member of our customer service team, you will be responsible for providing exceptional service to their German-speaking customers, ensuring their travel needs and inquiries are handled promptly and efficiently. Fluent German language skills, excellent written and verbal communication, and a passion for delivering outstanding customer service are essential for this role. Responsibilities: Respond to customer inquiries and provide assistance via phone, email, and chat in a timely and professional manner Handle customer complaints and resolve issues effectively to ensure customer satisfaction Provide accurate and up-to-date information on travel products, services, and promotions Assist customers with booking flights, hotels, car rentals, and other travel arrangements Process payments and ensure accurate documentation of customer transactions Collaborate with other departments to resolve complex customer issues and escalate as necessary Maintain a thorough understanding of company policies, procedures, and travel industry regulations Keep up-to-date with industry trends and changes in travel regulations to provide accurate information to customers Provide feedback and suggestions to improve customer service processes and procedures Requirements: Fluent in German and English, both written and verbal, to effectively communicate with German-speaking customers Prove
Customer Service Advisor Ashford
Role: Customer Service Salary: £22,000 - £24,000 Location: Ashford Hours: Full time - (will include some weekends) HRGO are recruiting a highly motivated and organised individual for our client located in Ashford. You will be responsible for providing great customer service to clients with administrative tasks along side to support the business. Responsibilities: Respond to customer inquiries via phone, email, and chat in a timely and professional mannerBooking of appointments,Resolve customer complaints and issues in a calm and efficient mannerMaintain accurate records of customer interactions and transactionsPerform administrative tasks such as data entry, filing, and organising documents Requirements: Good knowledge of English both verbally and written1+ years of experience in customer service/administrative support roleStrong communication and interpersonal skillsAbility to multitask and prioritise tasks effectivelyProficiency in Microsoft Office and other relevant softwareAbility to work independently and as part of a team If you are a problem solver with a passion for customer service and administrative support, we encourage you to apply for this exciting opportunity. Rachael.Woods@hrgo.co.uk
Customer Service Experience Advisor Barnsley
Customer Service Experience Representative Full-time Monday to Saturday between the hours of 0800 - 2000 37.5 Hours a week Job Summary: We are currently seeking a highly skilled and experienced Customer Service Experience Representative to join our team at Royal Mail. As a Customer Service Experience Representative, you will be responsible for providing exceptional customer service, resolving inquiries, and ensuring customer satisfaction. Your excellent computer skills, experience in handling difficult customers, and exceptional telephone manner will be essential in excelling in this role. Responsibilities: Respond to customer inquiries and resolve issues promptly and efficiently through various channels such as phone, email, and live chat.Provide accurate and up-to-date information regarding products, services, and delivery options.Handle customer complaints, concerns, and escalations in a professional and empathetic manner, ensuring a positive resolution.Utilise excellent computer skills to navigate through various systems, databases, and software applications to access and update customer information.Maintain a high level of accuracy while entering customer data, updating records, and processing orders.Collaborate with internal teams to resolve complex customer issues and ensure a seamless customer experience.Identify opportunities for process improvement and provide feedback to management to enhance customer service delivery.Stay up-to-date with company policies, procedures, and product knowledge to provide accurate information to customers.Adhere to established service level agreements (SLAs) and key performance indicators (KPIs) to meet or exceed customer expectations.Assist with additional tasks and projects as assigned by the Customer Service Manager. Requirements: Proven experience in a customer service role,
Customer Service Advisor Crawley
Location : Crawley Pay Rate: £11.54 Job Title: Customer Service Advisor (3-6 Months) Job Type: Temporary - Full-time Department: Customer Service Work Hours: Monday - Friday - 8am-5pm Reports to: Customer Service Manager Job Summary: We are seeking a highly motivated and customer-focused individual to join our Customer Service Repair Department. The primary responsibility of this role is to provide outstanding support and assistance to our valued customers and contractors. The role will involve but not limited to; call handling, raising repairs and booking appointments with customers/contractors. The ideal candidate will have strong call handling background, ideally in a repairs or social housing environment. Responsibilities: Handle incoming customer inquiries via phone, email, and chat in a timely and professional manner. Call handling, raising repairs and booking appointments with customers and contractors. Continuously strive to improve customer service by identifying areas for improvement and proposing solutions. Stay up to date with product knowledge and industry trends to better assist customers Handle escalated customer complaints or issues and ensure they are resolved to the customer's satisfaction. Skills & Experience Proven customer service experience, preferably in a repairs or social housing environment. Excellent verbal and written communication skills Call Centre experience Basic IT Skills Ability to work well in a fast-paced, team-oriented environment. Ability to multitask and prioritise tasks effectively. Positive attitude and willingness to go the extra mile for customers. If you are passionate about providing exceptional customer service and thrive in a dynamic and fast-paced environment, we would love to hear from you. Apply now
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