HQ GROUP

Responsibility

• customer Service Advisor - Portfolio Manager
• handle queries coming into the department via phone and email from landlords/tenants/branches in a timely and professional manner
• as our Property Coordinator, you will provide property management and tenancy administration support services to branches, landlords and tenants
  Show more +36
• salary £20,000
• to negotiate with investors throughout the UK to bring their property on the market
• working closely with the Group Licensing Manager on regulatory changes
• load/check property, landlord & tenant details onto client accounts computer system and ensure all charges for fees are correctly raised
• no experience necessary as we offer a fast track into the property industry and full training and support
• to manage a portfolio of current landlords to keep them up to date with our current product and services
• supporting our lettings branches in letting property safely and compliantly
• process renewals, terminations of tenancies and return of deposits
• to promote and book quality Market appraisals for local branch managers
• liaising with landlords, local authorities and colleagues on property licensing and other matters
• ensure all funds received are identified and allocated correctly
• to account manage 10 -15 branches working closely with branch managers
• completing time sensitive regulatory change projects
• process rents received and remit to landlord daily by Faster Payments & Cheque
• to grow our rental market presence by growing our new investors portfolio
• researching potential new property licensing schemes in the UK
• we’re looking for a passionate Corporate Property Coordinator to complement our established team based within our Corporate Lettings Centre in Birkenhead the Wirral, Merseyside - As our Property Coordinator, you will provide property management and tenancy administration support services to branches, landlords and tenants
• we’re looking for a passionate Corporate Property Coordinator to complement our established team based within our Corporate Lettings Centre in Birkenhead the Wirral, Merseyside
• we are looking for an ENERGETIC and ENTHUSIASTIC customer service individual who either has experience within property, or looking to embark within that industry
• we’re looking for a highly motivated Customer Service Advisor to complement our fantastic team in our Lettings Support Centre in Nottingham - As a Customer Service Advisor you will provide property management and tenancy administration support services to branches, landlords and tenants
• produce statements to landlords detailing transactions on account
• to deliver excellent customer service to all our clients
• you will be Working for the UK’s largest property services group, and our Property Managers play a pivotal role in ensuring that our customer and clients receive the customer service they deserve throughout their time with us; so we`re on the lookout for those with great communication and relationship skills and a passion for property
• we offer a clear, defined career path, support to study for relevant job qualifications and a fantastic reward and recognition scheme, all wrapped up in a fun and positive working environment
• process requests from landlord/ tenant/branch/LSC
• we are looking for an energetic and enthusiastic customer service individual who either has experience within property or looking to embark within that industry
• maximise the collection of rental payment through communicating with the debtor via telephone, e-mail and SMS, negotiate payment arrangements, monitor aged debt and ensuring accurate records are maintained
• the main purpose of your role is to provide a property management and tenancy administration support service to branches, landlords and tenants
• ad hoc duties as required by line manager
• the main purpose of your role is to provide a property management and tenancy administration support service to branches, landlords, and tenants
• you will be working for the UK’s largest property services group, and our Property Managers play a pivotal role in ensuring that our customer and clients receive the customer service they deserve
• you will also co-ordinate and prepare renewal of tenancies and liaise with contractors to ensure repair/maintenance works are carrier out in time and to agreed standards
• you will also coordinate and prepare the renewal of tenancies and liaise with contractors to ensure repair/maintenance works are carried out in time and to agreed standards
• are you passionate about delivering outstanding customer service? Are you a positive individual who enjoys a fast paced vibrant work environment?
• you will also co-ordinate and liaise with contractors to ensure repair/maintenance works are carrier out in time and to agreed standards and co-ordinate and arrange relevant statutory safety checks
• we're on the lookout for those with great communication and relationship skills and a passion for property

Requirements

• you will be able to demonstrate personal success within sales and/or customer services, or the ambition to achieve this
• you will be able to demonstrate personal success within sales and/or customer services role
• ability to thrive in a fast paced environment and work under pressure to achieve individual and team targets
  Show more +41
• organised, focused and the ability to multi-task when dealing with high volume and varying data types
• excellent communication and customer service skills with the confidence to deal with challenging queries via telephone calls and e-mail
• strong selling, negotiation and influencing skills
• outstanding Customer Service skills
• outstanding Customer Service skills
• outstanding Customer Service skills
• excellent PC and related technology skills
• excellent communication skills both written and verbal, with the ability to deal confidently with clients
• excellent listening and communication skills
• be able to work to challenging targets and deadlines and to deliver when under pressure
• solid administration skills
• solid administration skills
• solid administration skills
• excellent writing skills
• develop and maintain internal and external professional relationships, both over the phone and face to face
• good self-motivator, able to work on own initiative with minimum supervision
• energetic, enthusiastic and dynamic with a desire to succeed in a very competitive industry/environment
• resilient, positive, numerate and detail oriented
• resilient, positive, numerate and detail oriented
• resilient, positive, numerate and detail-oriented
• resilient, positive, numerate and detail-oriented
• you’ll need to be able to build rapport with customers with ease; so confidence conversationally and in writing is vital
• be open minded and willing to learn new systems and processes
• good analytical ability
• sound customer service skills
• organised and able to prioritise workload in a fast paced environment
• organised and able to prioritise workload in a faced paced environment
• organised and able to prioritise workload in a faced paced environment
• ability to stay calm under pressure and work to tight deadlines
• competent IT skills and experience
• professional in appearance, manner and attitude
• excellent verbal and written communication skills
• excellent verbal and written communication skills
• excellent verbal and written communication skills
• flexible approach to working
• articulate, literate, numerate and computer-literate
• able to adopt a flexible attitude to working hours as evening and weekend working will be required
• IT literate
• basic accounts/bookkeeping background an advantage but not necessary
• experience of selling within a call centre environment
• previous experience in a similar setting is preferred

Earnings for position customer service advisor

Current offers for the position:

Responsibility

• we are looking for a Data Entry Clerk to join us in our Lettings Service Centre in Birkenhead
• transfer data from paper formats into computer files or database systems using keyboards, data recorders or optical scanner
• review and process all expense claims in accordance with the company’s expenses policy and ensure that they are approved correctly
  Show more +26
• create spreadsheets with large numbers of figures without mistakes
• constant contact with both customers and colleagues is required so candidates should be confident and helpful communicators
• verify data by comparing it to source documents
• ensure vat receipts are valid for the claims and cover the claimed value
• verify all expense claims are within the HMRC guidelines and enforce expenses best practice
• retrieve data from the database or electronic files as requested
• support the expenses feed into the finance system and payment runs
• perform regular backups to ensure data preservation
• answer all employee email and phone queries in a timely and professional manner
• sort and organise paperwork after entering data to ensure it is not lost
• undertake any other duties which may be requested by the line manager
• entering customer and account data from source documents within time limits
• £20,000 Perm Glasgow The Role Harvey, Donaldson and Gibson are one of Scotland`s largest residential property surveying firms, helping thousands of customers annually by surveying and valuing their homes
• the Role Harvey, Donaldson and Gibson are one of Scotland`s largest residential property surveying firms, helping thousands of customers annually by surveying and valuing their homes
• compiling, verifying accuracy and sorting information to prepare source data for computer entry
• our booking support team play a critical role in ensuring that survey appointments are booked with our customers and to ensure that our surveyor diaries are structured efficiently
• reviewing data for deficiencies or errors, correcting any incompatibilities and checking output
• the candidate will have strong logistical skills and be able to prioritize their workload and the workload of the surveyor diaries they control
• visit the JobsAware website for information and to get free, expert advice for safer work
• report this job
• you will have experience of taking and making calls to customers and also communicating with various stakeholders using fax, e-mail and letters
• to stay safe in your job search and flexible work, we recommend that you visit JobsAware, a non-profit, joint industry and law enforcement organisation working to combat labour market abuse
• dealing with incoming phone enquiries from customers and making outgoing calls to customers
• provide support to regional office network
• reference: 49720318
• reference: 49669844

Requirements

• strong attention to detail and accuracy
• excellent communication skills
• previous experience as a data entry clerk
  Show more +8
• A customer focused approach to work
• impeccable attention to detail
• in depth knowledge of database systems
• proven experience as data entry clerk
• fast typing skills; Knowledge of touch typing system is strongly preferred
• excellent knowledge of word processing tools and spreadsheets
• working knowledge of office equipment and computer hardware and peripheral devices
• basic understanding of databases

Earnings for position administrator

Current offers for the position:

Responsibility

• sales Executive
• glasgow / Hybrid Role
• converting high volume leads into sales to achieve KPI and exceed set targets
  Show more +22
• build trust and rapport with clients
• effectively manages sales generation by utilising development, marketing materials, model homes, local resources and developer relationships
• develop and maintain new and established client relationships
• serves as trusted advisor and primary point of contact for homebuyer from initial meeting through to home completion
• we are seeking an ambitious, self-motivated, passionate Sales Executive to help grow our online Home Report business
• identify new sales opportunities
• builds confidence with potential homebuyers by selling the features and benefits of the home products and homebuilding experience
• ability to cross sell and upsell additional product offerings
• generates buy in by effectively identifying needs of potential home buyers and matching related solutions
• continual support and development will be available
• call scheduling, appointment booking and payment processing
• connells is delighted to have been appointed by our high end developer to partner with them in the sales and marketing of this prestigious development in Ipswich, Suffolk - We’re looking for a highly motivated New Homes Sales Executive to add to our existing high performing team
• we’re looking for a highly motivated New Homes Sales Advisor to complement our team onsite, located right in the heart of Slough, we are offering a collection of 55 luxury apartments set in a private residential development
• assist with social media content/ promotion to drive increased awareness and lead generation
• the main purpose of this role is sales generation and to act as the primary point of contact for perspective house buyers, guiding them through the process from initial meeting to handover of their new home
• you will be selling luxury houses, which are part of the Imperial Central Development and all the benefits that come with these exemplary apartments so a good eye for detail and good knowledge of the area would be ideal
• establish best practice working processes to increase sales opportunities
• harvey, Donaldson and Gibson are one of Scotland`s largest residential property surveying firms, helping thousands of customers annually by surveying and valuing their homes
• managing your own time efficiently to maximise sales conversion
• £23,000 - £25,000 + Uncapped Commission
• working Days: Mon, Tue, Thu, Fri, Sat (Yes you read correctly you get every Wed and Sun off
• the successful candidate will exhibit excellent communication and negotiation skills, have a positive and enthusiastic attitude, show initiative and a willingness to grow the brand through sales conversions

Requirements

• new Homes Sales experience with a builder / developer or Estate Agency experience such as Estate Agent, Sales Negotiator, Lettings Negotiator
• able to build relationships and deliver sales in a target driven environment
• outstanding customer care / customer service experience
  Show more +5
• resilient, positive, organised, numerate and detail oriented
• self-motivated, able to work autonomously and act on your own initiative
• excellent verbal and written communication skills
• IT literate
• preferably experience in New Homes Sales with a builder / developer or transferable Sales experience such as Estate Agent, Sales Negotiator, Lettings Sales, Car Sales or similar

Earnings for position sales executive

Current offers for the position:

Responsibility

• we’re looking for highly motivated customer service professionals to complement our fantastic team in the Great Barr
• support Customer Service Team with the reviewing and processing of complaints in accordance with our complaints Procedure
• dealing with incoming and outgoing telephone calls from/to Mortgage Consultants, Negotiators, Customers, Lenders, Vendors, Solicitors and Insurance Companies throughout the day
  Show more +15
• ascertain main causes of a complaint and put forward suggested options to resolve the complaint
• write notes on all telephone conversations, recording details accurately
• advise whether we have any liability in regards claims against the Connells Group
• effectively communicate with landlords and tenants regarding their Complaint
• ensure case is offered and all relevant checks are completed in preparation for transferring to On risk and completion team
• ensure all files are archived at the earliest opportunity
• mediate and negotiate between the parties regarding resolving issues
• ensure that relevant payments are instructed promptly
• monitor complaint handler review of complaints to make sure responses are issued in line with our internal complaint procedure
• as a Customer Service Administrator, you will assist in the swift resolving of customer complaints to the satisfaction of both the customer and Connells Group Lettings
• log and control complaint log as required
• we offer a clear, defined career path, and a fantastic reward and recognition scheme, all wrapped up in a fun and positive working environment
• draw up a schedule of compensation pay-outs on a quarterly basis
• maintain constant contact with all parties relevant to the case to ensure mortgage and insurance documentation is complete in preparation for exchange of contracts
• conduct work in line with company standards and requirements

Requirements

• outstanding Customer Service skills
• outstanding Customer Service skills
• basic computer awareness is essential, as is the ability to type accurately and quickly
  Show more +16
• solid administration skills
• solid administration skills
• customer service experience and extensive use of the phone
• resilient, positive, numerate and detail oriented
• resilient, positive, numerate and detail oriented
• it is essential to have the ability to multitask in a busy, high workload office environment
• organised and able to prioritise workload in a faced paced environment
• organised and able to prioritise workload in a faced paced environment
• you will need to be a confident and outgoing team player
• strong negotiation and influencing skills
• ability to prioritise and organise appropriately
• excellent verbal and written communication skills
• excellent verbal and written communication skills
• accurate and numerate having a good eye for detail
• IT literate
• excellent communication skills, both verbal and in writing, are essential

Current offers for the position:

Responsibility

• liaise with suppliers and business partners regarding any issues or queries
• maintaining the supplier database accurately, including changes of address and payment details
• reconciling supplier statements to aged creditor reports, identifying and resolving queries with internal teams or external suppliers
  Show more +25
• assisting with month-end processes
• as part of the Group Finance Department, manage the day to day activity of the Accounts Payable and Expenses team, working closely with company suppliers and employees
• monitoring AP mailbox and dealing with queries
• reconcile credit/debit card settlements with card acquirer and oversee chargebacks
• key responsibilities will be to oversee the team’s daily activities to ensure the creditors’ ledger is operated accurately and efficiently, group policy and controls are applied at all times and to encourage, up-skill and develop the team
• ensure that all supplier invoices and employee expense claims are processed accurately and on a timely basis, in accordance with the company’s policies and standard accounting practices
• post any relevant journals such as write offs, expense recharges and adjustments/corrections
• working in a small team your duties will include, but are not limited to processing all purchase invoices in a timely manner, ensuring coding and approval of invoices is in accordance with company policy
• ensure that all invoices and expense claims are authorised by the appropriate person in accordance with the group’s Delegation of Authority and chase authorisation from approvers when necessary to help ensure prompt payment
• general housekeeping of the aged creditors’ and debtors’ ledgers ensuring queries are resolved monthly
• reconcile supplier accounts ensuring payments are up to date and overpayments are not made. Manage relationships with key suppliers to avoid any suspensions or late payment charges
• identify and allocate all cash receipts to correct accounts accurately and efficiently ensuring that the cash books are kept as clear as possible at all times
• provide critical support to key internal stakeholders such as the Procurement, IT and Debt Recovery teams
• enter manual sales invoices and review branch sales invoices ensuring entries are logged correctly with no duplicates and that income and VAT is treated correctly, including support of the API feeds into the financesystem
• generate MI business reports such as weekly cash receipts/debt reports
• answering the phone and dealing with queries
• support the review and driving of process improvements across the payables function to improve team efficiency and production
• daily duties will generally alternate between the three areas of the team on a rota schedule
• ensure that all invoices are authorised by the appropriate person in accordance with thegroup’s Delegation of Authority
• check and approve payment runs and manual journals
• oversee general training and ensure all team members are clear on how to undertake their duties effectively
• undertake any other duties which may be requested by the line manager
• maintain team process notes and ensure that they are accurate and up to date
• oversee the AP/expenses monthly audit and controls checklist
• set up new supplier accounts and maintain existing account details

Requirements

• hold or currently studying towards an accounting qualification
• very strong attention to detail and accuracy
• minimum of three years’ recent experience in a supervisory / team leader role
  Show more +9
• completed or currently studying a recognised accounting qualification
• experience in Accounts Payable
• ability to work on own initiative
• strong attention to detail and accuracy
• computer literate with demonstrable ability in Microsoft packages and databases
• ability to work on own initiative with strong time management
• the successful candidate will be enthusiastic about building a strong end to end accounts payable process onshore for the Group. You must have the ability to work well in a team environment and take accountability for resolving issues
• A customer focused approach to work
• excellent communication skills

Current offers for the position: