HOTELREZ Salary
Newark on Trent
TIN: 05100663
HOTELREZ Premium profile inactive Premium profile inactive
Earnings on positions in HOTELREZ
HOTELREZ is looking for employees for positions:
software engineer
Education
- bachelor's
Responsibility
- following standard procedures for proper escalation of unresolved issues to the appropriate internal team
- updating customer documentation to prevent recurrent issues
- proactively monitoring insights and alerts in the production environment to identify potential issues
- collaborating with the product and development team to test new product releases and expedite the release processes
- assist in developing tools and resources to help improve the company's internal operational efficiencies
- taking ownership of support requests, collaborating with the development and operations teams to promptly identify and resolve issues, and providing regular updates to stakeholders
- provide support to our partner developer teams to integrate with HotelREZ’s platform. This may include debugging script, writing code snippets for customers as well as continuously refining and documenting various processes
- carry out allocated duties and tasks by applying a flexible and adaptable customer centric approach to serve multinational presence and global operations across multiple time zones
Requirements
- skills for understanding and writing C#, .NET MVC, Web Services, MS SQL, JavaScript, HTML5, CSS3, MySQL, Azure
- strong analytical and problem-solving skills
- excellent communication skills
- university Degree in Information Technology or relevant field
- understands the principles of OOP
- ability to work in a team under guidelines provided by the Team Leader using agile software development
- technical support: 3 years
- customer service: 3 years