HOSTED DESKTOP UK Salary
UNIT 24 BASEPOINT BUSINESS CENTRE YEOFORD WAY MARSH BARTON TRADING ESTATE EXETER EX2 8LB
TIN: 07258568
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Earnings on positions in HOSTED DESKTOP UK
HOSTED DESKTOP UK is looking for employees for positions:
support engineer
Working hours
- full-time
Responsibility
- investigating, troubleshooting and logging technical Issues
- responding to IT issues and resolving them quickly
- creating and setting up new user accounts
- password resets and other account changes
- monitoring systems to ensure customers have the best experience
- answering calls that come in to the helpdesk and ensuring these are escalated to right team if required
- perform proactive maintenance using our in-house monitoring system
Requirements
- strong people skills and a knack for problem solving
- ability to maintain composure and customer focus while troubleshooting and solving technical issues
- success in team environments, demonstrating shared responsibility and accountability with other team members
- understanding the importance of IT security and adhering to policies and processes
- SQL - Basic understanding Backups / restores
- at least 1 years IT Support experience
- saaS environments like Office365
- virtual environments like Hyper-V