HORWICH COHEN COGHLAN Salary
CASTLEFIELD HOUSE LIVERPOOL ROAD MANCHESTER M3 4SB ENGLAND
Phone: +44 330 175 7770
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Earnings on positions in HORWICH COHEN COGHLAN
HORWICH COHEN COGHLAN is looking for employees for positions:
customer service advisor
Working hours
- full-time
Responsibility
- act as the first point of contact for our insurer clients
- take ownership of customer problems, solving them at first point of contact and escalate when required
- experience of/within the specific personal Injury and EL/PL/Clinical Negligence legal field
- ability to show empathy whilst having a resilient nature
- using active listening and questioning techniques to elicit different types of information
- accurate Data Entry
- high degree of attention to detail and trustworthiness
- process and analyse liability for personal injury cases to determine whether a claim is accepted or rejected