HORNBLOWER GROUP Salary
Chippenham
ABSOL HOUSE IVY ROAD INDUSTRIAL ESTATE CHIPPENHAM SN15 1SB ENGLAND
TIN:
13689408Earnings on positions in HORNBLOWER GROUP
Earnings on positions in HORNBLOWER GROUP
Average salary in this position
Average salary in this position in the country
customer service assistant
1920 £
5%
2016 £National average salary
2950 £
Average salary in this company
1920 £
HORNBLOWER GROUP is looking for employees for positions:
customer service assistant
Language
- english
Requirements
- previous experience in a guest services/customer facing role within the visitor attraction/hospitality industry
- previous experience of providing an “At Seat” service with a willingness to proactively approach guests
- customer Service orientated – Actively looks for ways to promote our business and enhance the guests’ experience
- ability to work effectively as part of a collaborative team to achieve on-board sales/revenue targets
- excellent communicator with the ability to effectively understand and convey written and verbal information to guests and coworkers
- demonstrable experience in upselling and cross-selling multiple products and services
- flexible “can do” approach with the ability to stay calm and work well under pressure
- able to work for extended periods of time without sitting
Responsibility
- additional duties as may reasonably be required
- adhere to all Health and Safety requirements in accordance with the company’s Safety Management System , ensuring the safety of passengers is protected at all times
- participate in routine safety drills to prepare for major incidents