HORIZON HEALTHCARE  Salary

DRYFEMOUNT 11 ST. BRYDES TERRACE LOCKERBIE DG11 2EJ SCOTLAND
TIN: SC231380

HORIZON HEALTHCARE
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HORIZON HEALTHCARE is looking for employees for positions:

receptionist

Working hours

  • permanent

Responsibility

  • to deliver a quality reception service, dealing directly with patients, relatives and carers either face to face, by telephone or digitally
  • reception services include general enquiries, booking or cancelling of appointments, logging of accurate information (e.g
  • to assist in the annual QOF indicators i.e
  • smoking, booking appointments etc
  • you are expected to be flexible in the duties you carry out
  • visit requests) Facilitating efficient lines of communications between patients and clinicians at all times Operate repeat prescription system as directed Manual filing of information and documents where appropriate Take cash and card payments from patients Extensive use of GP clinical system and linked software To ensure actions requested by clinicians based on the computerised pathology reports are completed and recorded
  • the Practice Management reserves the right to vary your duties from time to time as it sees fit
  • where indicated by the clinicians, within the agreed practice protocol, advise patients of pathology results To use and amend the computerised appointment system Retrieval of information as required from both computer and manual systems Responsible for the internal and external mail distribution and delivery Ensure that the information resources in the practice premises are regularly updated and kept in a tidy and orderly manner Ensuring adequate stocks of information leaflets, certificates and prescription forms are maintained and ordered when appropriate Responsibility for opening or closing and securing of the building at the start or end of the day Observe a strict code of confidentiality at all times To work within the practices agreed policies and guidelines where appropriate commenting on and contributing to changing such policies Attend practice meeting or other meetings if required To do administration duties as allocated by the Reception Seniors & Management Team Providing cover at the branch surgery in Mackworth as & when needed