medical secretary
Responsibility
- patient Services Team Lead Medical Secretary & PA job description & person specification
- job Title Patient Services Team Lead Medical
- secretary & PA
Show more +40 - using audio typing and from tasks
- line Manager Operations Manager – Patient Services
- complete and submit referral forms
- team
- arrange hospital referrals, appointments, and admissions
- accountable to Practice Manager
- deal with all patients requiring referral, including helping patients at the desk or on the telephone relating to referrals
- hours per week 37.5
- maintain a standard operating procedure document of available referral pathways and methods for submission
- primary secretarial and PA responsibilities The following are the core secretarial responsibilities of the Patient Services Team Lead Medical Secretary & PA
- job Summary
- monitor stock of letterhead paper, compliment slips and secretarial stationery
- to lead the practice secretarial work, to ensure the timely and high-quality completion of all associated secretarial work
- attend to tasks in EMIS, Docman & eRS in a timely manner
- secretarial duties
- attend and minute meetings as required, including the practice business meetings, practice nurse meetings, staff meeting and PPG meetings as appropriate
- the role holder will lead on the provision of private services administration, to ensure all work is correctly invoiced and paid-for
- prepare and circulate papers
- within the Personal Assistant function, the role holder will provide administrative support to the GP Partners and Practice Manager
- mission Statement
- allocate specific work functions as required across the secretarial rota
- the Lead Secretary will supervise workload allocation and liaise with the Operations Manager – Patient Services Team, to allocate team members onto the secretarial rota to ensure resources are effectively used to achieve this goal
- document scanning and printing as required
- enabling people to access a medical practice that is at the heart of the community where each and every patient matters
- there may be on occasion a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels: Secretarial duties Type referral letters, reports, submissions, etc
- ensure the daily, weekly, and monthly tasks across the secretarial service are completed in an efficient manner
- additional Responsibilities
- input to recruitment and induction of new team members and new colleagues from across the practice
- person Specification – Medical Secretary
- values
- identify ongoing secretarial training needs within the Patient Services Team to keep current members up to date with the skills required
- this is to be achieved by maintaining oversight of all workstreams, and delegating tasks effectively within the secretarial rota
- type referral letters, reports, submissions, etc. using audio typing and from tasks
- plan, participate and oversee the training of new Patient Services Team members allocated to the secretarial rota
- ensure sufficient levels of training and understanding within the Patient Services Team, in conjunction with the Operations Manager, to ensure sufficient secretarial cover for absences and high workload
- produce data as required about team performance to identify training needs and quality improvement projects
- experience of working as a medical secretary
- build trust and respect through communication
- other duties as requested by the Partner or Practice Manager
- processes and Protocols
Requirements
- medical Secretary: 1 year
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