HOLLAND & BARRETT is looking for employees for positions:
technical administrator
Responsibility
deputising for Technical Services Manger when required
support and mentoring of more junior team members with their activities
administrative support of horizon scanning activities
administrative support of product surveillance testing activities
logging and risk assessment of all complaints received within the business in line with H&B internal policies
following up with suppliers on complaints responses
review of physical products returned by customers and data entry into the complaints system
forwarding the samples onwards to suppliers for investigation
Requirements
passionate about product quality and launching great products
experience working in manufacturing site or retail within technical/regulatory function
fantastic communication & organisational skills
understanding of BRC requirements and retailer Codes of Practice
comfortable with juggling multiple timelines and working in a highly agile environment
experience within administrative role
A strong team player, adept at building effective relationships and stakeholder management
highly accountable and great at problem solving
senior designer
Working hours
full-time | Permanent
Responsibility
please note, this role can be remote based in the UK
putting the customer first, your work will be grounded in empathy, drawing upon user feedback through research and testing
holland & Barrett International is striving to be the world's leading health and wellness business. Currently the largest in Europe and growing in other markets, the health and wellness of our colleagues and customers is at our heart
about the role
developing the customer experience across the website and app to drive customer retention, conversion, and satisfaction
as Senior UX designer, you will be joining our Customer Experience Design Team in the ‘Top of Funnel' area, focusing specifically on the first part of a typical customer journey
ready for an EPIC career?
you will join an exciting UX/UI department and get to work closely with other talented designers, product managers, researchers, analysts, and stakeholders
Contract type
permanent
full Time
development manager
Working hours
full-time | Permanent
Contract type
permanent
full Time
Responsibility
job Type: Permanent
location: Burton-on-Trent, Staffordshire / Hybrid
hours: 40 hours per week
benefits: £Competitive, 25% Employee Discount, Bonus, Pension Company Contribution, 33-Days Holiday, Private Medical Care and so much more
foster a culture of continuous improvement, leading efforts to identify areas for optimisation and enhancement across the operation, owning solutions from concept to implementation
development manager
Working hours
full-time | Permanent
Contract type
permanent
full Time
Responsibility
job Type: Permanent
location: Burton-on-Trent, Staffordshire / Hybrid
hours: 40 hours per week
benefits: £Competitive, 25% Employee Discount, Bonus, Pension Company Contribution, 33-Days Holiday, Private Medical Care and so much more
business change manager
Working hours
full-time | Permanent
Salary
salary
Responsibility
optimise adoption of new processes and tech change and work with stakeholders to increase levels of adoption
delivering change action plans that ensure a clear contact strategy for customers requiring support and an optimum omni-channel experience 24/7
using data and insight to assess business performance and identify ways to deliver on-going improvements
job Type:* Permanent
assessing the impact of change to contact volumes and ensuring resourcing requirements are met
providing regular updates on plans, progress, success and any identified risks and mitigants
collaborating with key stakeholders across H&B to understand, analyse and document how change to systems, processes, products, and ways of working might impact customer contact and the contact centre
create and deliver briefings & communication materials for the Contact Centre
Contract type
full Time
health & safety manager
Working hours
full-time | Contract
Contract type
fixed Term Contract
full Time
Responsibility
develop and maintain a risk-based audit tracker for the Property Department
ensure follow-up and revisit strategies for stores requiring improvement
provide weekly inspection data summaries and performance reports
collaborate with stakeholders to identify and implement best practices
night manager
Working hours
full-time | Permanent
Contract type
permanent
full Time
Responsibility
job Type: Permanent
location: Burton-on-Trent, Staffordshire
hours: 40 hours per week
shift Pattern: Monday to Friday, 22:00pm - 06:00am
benefits: £Competitive, 25% Employee Discount, 28-Days Holiday and so much more
as our Warehouse Shift Manager, you will be responsible for ensuring the effective, professional, and timely management of the operation during the shift, ensuring targets and budgets are met in accordance with customer and company requirements
you will provide leadership and direction to team leaders and operatives in all aspects of the operation to include delegation, staffing levels, housekeeping requirements of the warehouse and working practice as well as managing Financial Targets, Compliance and Health and Safety inline with current legislation and company policies/procedures
customer advisor
Working hours
full-time | Permanent
Salary
salary
Responsibility
join our team and be part of a company that truly lives its values
with our expertise and commitment to innovation, we aim to build trust and make health and wellness accessible to all
by fostering inclusivity and care, we work collaboratively to improve the well-being of our colleagues, customers, and communities
the Role
job Type: Permanent
location: Nuneaton / Hybrid
hours: 37.5 hours per week
the Person
Contract type
permanent
full Time
customer advisor
Working hours
full-time | Permanent
Salary
salary
Responsibility
join our team and be part of a company that truly lives its values
with our expertise and commitment to innovation, we aim to build trust and make health and wellness accessible to all
by fostering inclusivity and care, we work collaboratively to improve the well-being of our colleagues, customers, and communities
the Role
job Type: Permanent
location: Nuneaton / Hybrid
hours: 37.5 hours per week
the Person
Contract type
permanent
full Time
infrastructure engineer
Working hours
full-time | Permanent
Contract type
permanent
full Time
Requirements
adaptability and flexibility in a fast-paced environment
azure integration and policy expertise
effective communication with colleagues at all organizational levels
azure, Microsoft Intune, and cloud migration experience
microsoft products, VMWare, security, and SQL knowledge
ability to convey technical ideas and projects to both technical and non-technical stakeholders
quick assimilation of new technologies
email security
Responsibility
as an Infrastructure Engineer at Holland and Barrett, you will play a pivotal role in supporting and driving our IT infrastructure forward
this role encompasses both 3rd line BAU support and the leadership of infrastructure projects that are instrumental in promoting business innovation and growth
holland and Barrett is currently in the midst of a transformation, transitioning into a 'cloud-first' organization, making it an exciting time to be a part of our IT team
offer support to the IT Service Desk, either by resolving escalated calls or providing training and assistance
develop, document, and communicate strategic plans for IT infrastructure investments, including cost reduction opportunities
regularly review and enhance existing infrastructure through thorough checks and assessments
Changes in earnings for the position supervisor
0300 £600 £900 £1.2K £1.5K £1.8K £
0300 £600 £900 £1.2K £1.5K £1.8K £
2K £
2024
2.1K £
2025
Changes in earnings for the position store manager