HLTH RESOURCING

Responsibility

• an established learning difficulties supported living service in Surrey is seeking to hire an experienced Ofsted Registered Manager for their team
• A full role description will be provided to the shortlisted candidates
• to be confirmed as the Registered Manager with the Care Quality Commission
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• responsible for the safe, effective, caring, responsive and well-led operation of the service
• efficiently manage the day-to-day functionality of the business relating to care
• efficiently manage the day-to-day operations of the business relating to their domiciliary care service
• provide management and leadership for the existing care team, taking on a visible leadership role
• my client supports children as well as young adults so experienced within children's Ofsted regulated services and adult CQC regulated services would be highly advantageous but not essential
• working alongside the company director and regional manager your knowledge of the Children Act & Children’s Homes Regulations, Ofsted governance requirements, and your experience as a Registered Manager will enable you to quickly become a key member of the serviceand help to shape the future business development as the service expands
• understand and monitor health and safety in the workplace and in the field
• work with the dedicated owners to help to grow the Supported Living service in line with the business strategy
• work with the dedicated owners to help to grow the company in line with the business strategy
• review, amend where necessary and monitor the care plans to ensure the team delivers the highest levels of care possible
• maintaining the highest standards of safeguarding and wellness for our service users, ensuring compliance in all areas of regulated activity, including meeting the CQC fundamental standards for quality and safety
• carry out audits and investigations relating to the quality of the service and use findings to make improvements
• maintaining the highest standards of safeguarding and wellness for the service users, ensuring compliance in all areas of regulated activity, including meeting the CQC fundamental standards for quality and safety
• develop, review and update all policy, procedure, risk assessment and operating procedures required to ensure the safe and effective delivery of the service
• undertake training and development to keep up to date with the law, best practice and changes in company policy, CQC regulations and government legislation
• review, and where possible, update all policy, procedure, risk assessment and operating procedures required to ensure the safe and effective delivery of the service, recommending changes and improvements to the senior management team
• provide effective leadership, management and support for all care staff
• working with the management team provide on-call support for any emergency situations outside of normal working hours and at the weekend
• maintain full and accurate records and reporting systems in accordance with legal requirements and to ensure the effective running of the business

Requirements

• previous experience as a Registered Manager for a residential nursing service
• previous experience as a Registered Manager for a residential care home or supporting living service
• previous experience as a Registered Manager for a domiciliary care service
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• experience in similar roles as a Registered Manager with extensive knowledge of OFSTED regulatory governance processes
• detailed knowledge of the CQC regulations, KLOES, policies and procedures
• experience in similar roles as a Registered Manager with extensive knowledge of OFSTED's regulatory governance processes
• excellent knowledge of applicable legislation including the Health and Social Care Act 2008
• extensive experienced in supporting children, and ideally young adults, with learning difficulties, autism and/or existing mental health conditions
• extensive experience working as a Registered Manager in a domiciliary/home care environment
• experienced in supporting children and ideally young adults with learning difficulties, autism and/or other complex needs ideal
• extensive experienced in supporting children and ideally young adults with learning difficulties, autism and/or other complex needs
• extensive experience working as a Registered Manager in a residential care home environment
• extensive experience working as a Registered Manager in a domiciliary care/home care environment
• extensive experience working as a Registered Manager in a residential nursing home environment
• extensive experience working as a Registered Manager in a relevant supported living environment
• ideally have been an RGN or currently have an active PIN, not essential
• NVQ or Diploma Level 5 in Leadership & Management in Residential Children’s Services or equivalent
• experience of managing a supported living service is ideal but not essential
• strong communication skills and meticulous attention to detail
• knowledge of the Children Act & Children’s Homes Regulations, Child Protection and Safeguarding essential
• A Level 5 Diploma in Leadership for Health and Social Care, or working towards
• an inspirational, driven leader who can motivate existing staff members with a lead-by-example methodology
• an approachable leader, part of the team, who can motivate existing staff members with their lead-by-example methodology
• level 5 Health and Social Care Diploma or working towards
• knowledge of Adult Social Care regulations including the Health and Social Care Act 2008 beneficial
• an effective leader who can motivate existing staff members with a lead-by-example methodology
• calm under pressure and highly organised, able to diplomatically resolve difficult, often emotional situations
• calm under pressure and highly organised
• extensive knowledge of the CQC registration and inspection requirements
• you will need an active enhanced DBS certificate and all your mandatory training up to date
• caring, dedicated attitude with a passion for your work
• experience in similar roles as a Registered Manager with extensive knowledge of OFSTED and ideally the Care Quality Commissions' regulatory governance processes

Current offers for the position:

Responsibility

• use Careline Live software to plan schedules for Customers and Care Workers and react daily to the needs of the business
• controlling quality audits and ensuring customers and carers happy within their roles
• manage travel delays and staff shortages to mitigate to the fullest extent possible the impact on the customer
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• ensure that the Care service is delivered in a safe and person-centred manner
• ensure that the Care service is delivered to our customers at the times and for the duration specified in the relevant individual agreement and contract standards
• to be accountable within role methodical in approach and flexible to achieving high standards of care as er CQC rating
• ensure that the staff allocated, and the staff attending, each Customer have the relevant skills, knowledge and resources related to the opportunities and needs of that Customer
• support a work atmosphere which promotes a high quality of work life
• provide support to the management team. This includes being part of daily meetings to communicate progress of your desk and any concerns or planning activities

Requirements

• extensive experience working as a Care Coordinator in a domiciliary/home care home environment
• diploma Level 3 – to be looking to obtain level 4
• knowledge of the relevant CQC legislation and guidelines for home care providers
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• able to positively motivate the care team with a lead-by-example methodology
• calm under pressure and highly organised, able to diplomatically resolve difficult, often emotional situations when required
• knowledge of Outlook 365, Windows 11 and Careline Live software would be ideal
• knowledge of Outlook 365, Windows 11 and Careline Live software
• home care/domiciliary care: 2 years

Current offers for the position:

Responsibility

• understand requirements for each event
• plan event with attention to financial and time constraints
• book and communicate with venues
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• join our Training team on-site in delivery of our events
• work alongside our Marketing team to promote the events
• research venues and choose the best combination of quality and cost
• negotiate with venues to achieve the most favourable terms
• manage all event operations
• do final checks at the day of the event to ensure everything meets standards
• oversee event happenings and act quickly to resolve problems
• evaluate event’s success and submit reports
• the goal is to organise industry-leading training events that will ensure that delegates receive an informative, enjoyable and seamless experience

Requirements

• experience as Event Co-Ordinator is desirable, but not required
• A track record of organising successful events is also desirable
• proficient in MS Office, Eventbrite and/or similar platform
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• excellent communication skills
• enthusiastic about improving our healthcare sector
• outstanding communication and negotiation ability
• well-organised with multi-tasking skills
• able to handle stress and remain calm
• problem-solving ability
• degree in hospitality management, marketing or relevant field is desirable but not required

Current offers for the position:

Responsibility

• to be confirmed as the Registered Manager with the Care Quality Commission
• efficiently manage the day-to-day functionality of the business relating to care
• understand and monitor health and safety in the workplace and in the field
  Show more +8
• review, amend where necessary and monitor the care plans to ensure the team delivers the highest levels of care possible
• maintaining the highest standards of safeguarding and wellness for our service users, ensuring compliance in all areas of regulated activity, including meeting the CQC fundamental standards for quality and safety
• carry out audits and investigations relating to the quality of the service and use findings to make improvements
• develop, review and update all policy, procedure, risk assessment and operating procedures required to ensure the safe and effective delivery of the service
• undertake training and development to keep up to date with the law, best practice and changes in company policy, CQC regulations and government legislation
• provide effective leadership, management and support for all care staff
• maintain full and accurate records and reporting systems in accordance with legal requirements and to ensure the effective running of the business
• respond appropriately to and take accountability for any complaints or issues, liaising with the CQC, Service Users family members, local authority representatives, and to put measures and practices in place to address

Requirements

• previous experience as a Registered Manager in a relevant care industry setting
• excellent knowledge of applicable legislation including the Health and Social Care Act 2008
• strong communication skills and meticulous attention to detail
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• level 5 Health and Social Care Diploma or working towards
• extensive knowledge of the CQC registration and inspection requirements

Current offers for the position:

Requirements

• azure App Service hosting the website
• SQL Server 2016 Standard on a Windows VM for the database
• SQL Reporting Services for all reporting within the system
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• azure Blob storage for all documents/files etc
• hangFire scheduling engine for automated tasks e.g., sending out weekly summary emails etc
• sendGrid for reliable email messaging e.g., reset password
• azure DevOps - Git Source code repository, Ci/CD pipelines for continuous integration/deployment
• premium v2 tier app service that allows direct vnet integration

Current offers for the position: