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Hippowaste is looking for employees for positions:
customer service advisor
customer service advisor
Working hours
full-time | Permanent
full-time | Contract
Education
GCSE or equivalent
Responsibility
provide excellent service as a first point of contact to all customers in line with company standards
arranging the most effective waste solution for the HIPPO customer and proactively seek opportunities to upsell to customers
arranging the most effective waste solution and proactively seek opportunities to upsell to customers
resolve problems by clarifying issues and providing solutions, resolving escalated problems when appropriate
resolve problems by clarifying issues and providing solutions, escalating unresolved problems when appropriate
resolve customer complaints in a professional manner, ensuring you provide a resolution adhering to the Company’s procedures and escalate where appropriate
the ideal candidate will have Contact Centre and administrative experience. Excellent verbal and written communication skills are essential
report and maintain any accidents and incidents to relevant departments when required
Requirements
contact Centre and admin: 1 year
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