the Technical Supervisor will support one full-time Maintenance Operative, manage their workload and assess their ongoing training requirements
A relevant technical qualification in plumbing, heating, electrical systems, or related fields
additional certifications or qualifications related to building maintenance and management are desirable
they will be required to attend triage and first fix any breakdowns before a third party is contacted
demonstrable experience in diagnosing and resolving maintenance issues related to plumbing, heating, electrical systems, and general building maintenance
the Technical Supervisor will ensure the site remains compliant with local legislation
experience in managing and coordinating third-party contractors and service providers
familiarity with compliance and regulatory requirements in the facilities management industry
Responsibility
to be responsible for electrical maintenance, including PAT testing, health and safety checks, weekly fire alarm checks, and legionella testing
to manage the maintenance stock levels
to carry out duties at the request of the General Manager and or Regional Facilities Manager
maintenance operative
Trade
installation & Maintenance
Installation & Maintenance
Responsibility
general Repairs: Taking ownership of all general repair tasks
plumbing and Heating Repairs: Taking ownership of basic plumbing and heating repair tasks
patch Painting: Completing painting as required
inspections: Conducting daily, weekly, and monthly inspections
walkthroughs: Regularly walking through the accommodation and its grounds
incident Management: Notifying and escalating any incidents
Requirements
self-Motivated: Able to work independently and take initiative
customer-Focused: Prioritises the satisfaction and well-being of our residents
outgoing and Enthusiastic: Friendly, approachable, with a practical approach to problem-solving
high Energy: This role can be physically demanding, so high energy levels are important
communication Skills: Effective communication with people at all levels, both orally and in writing
problem-Solving: Demonstrates problem-solving skills and the ability to use initiative
accountant
Responsibility
prepare and raise rental, service charge and insurance invoices for clients
liaise with property managers regarding lease variations
post receipts
prepare client reporting packs
prepare VAT reports and returns
dealing with queries from colleagues, clients and tenants
payment of client direct expenditure
transfer of rents to clients
Requirements
previous experience in accounting
previous experience with TRAMPS
proactive with excellent problem solving skills
good typing skills and high level of accuracy
strong communication skills, both verbal and written
good numerical skills including computer literacy
ability to work alone or as part of a team
high level of organisational and administrative skills
customer service executive
Working hours
full-time | Temporary | Contract
Responsibility
role Profile
to prepare reports and other written documents for internal and external circulation
to carry out duties at the request of the General or Assistant Manager
to conduct termly flat, room and kitchen inspections and allocating charges where necessary
to answer all enquiries via telephone and email
to carry out any ad hoc duties
Requirements
person Specifications
outgoing and happy member of a team
enthusiastic
A desire to learn and to continually develop
willing to attend relevant training days/sessions
willing to seek feedback and review ways to do things better
the below underpins the service provided by aparto; our values. We have great people who put the customers first at every opportunity. They will always be encouraged to have fun whilst remaining dedicated to always improve our service
sales: 1 year
graphic designer
Requirements
bachelor’s degree in Graphic Design from an accredited institution
interpret complex concepts into digestible graphic design
exceptional creativity, conceptual, and innovative design skills
strong knowledge and understanding of current trends in digital media/social media
A strong portfolio of digital and print designs
collaborate and brainstorm with multiple teams or clients within the European business and its Investment Management teams on a wide range of design materials, including commissioning photography, videos / drone footage
excellent project management and time management skills with the ability to work consecutively on multiple projects under tight deadlines
video editing skills are essential – Premiere Pro or After Effects
office administrator
Working hours
full-time
Responsibility
overview
helix A Hines Company
hines is a family-owned business and has managed properties since its inception in 1957, establishing operational excellence as a core value
hines manages assets in excess of 230 million square feet globally, 50% of which is on behalf of third-party owners
diary management and making appointments
organising/booking meetings internally & externally for colleagues and clients
various travel requests within UK & internationally, i.e. flights, hotels, train tickets & taxis
in February 2022, Helix was acquired by Hines marking an exciting new chapter to further propel our property management offering in the UK and customer centric approach
Requirements
proven administrative or assistant experience is preferred but not essential
strong communication skills, both verbal and written
good numerical skills including computer literacy
ability to work alone or as part of a team
high level of organisational and administrative skills
able to use initiative and take responsibility
attention to detail and problem-solving skills
ability to work under pressure
procurement manager
Responsibility
develop and maintain ethical and courteous relations with clients, occupants, landlords, and service partners
meet with key partners regularly to share information, solicit input, and resolve issues effectively
devise, design and create appropriate contractual Terms and Conditions to be used across the property portfolio
discover profitable suppliers and initiate business and organisation partnerships
strategic procurement including sourcing, selecting and negotiating with suppliers to secure advantageous terms
examine and test existing contracts
track and report key functional metrics to reduce expenses and improve effectiveness
collaborate with key persons/on-site teams to ensure clarity of the specifications and expectations of the company
Requirements
proven working experience as a Procurement Manager, Procurement Officer or Head of Procurement
knowledge of sourcing and procurement techniques as well as a dexterity in “reading” the market
proven track record in managing third-party contractors
similar experience within a competitor company
strong communication skills, both verbal and written
good numerical skills including computer literacy
project and financial management
high level of organisational and administrative skills
development manager
Responsibility
ensure continuity of a high quality and relevant development management service across all projects
the portfolio currently totals 22 assets
optimise the certainty of delivery of all development projects in terms of quality, cost and programme for our investment clients, to help maximise their investment return
technical support and co-ordination will be provided by the DM to the Investment & Asset Management Teams and external agents
management of all industrial development projects for HUK and they will work as part of the dedicated Industrial & Logistics Team within HUK who manage our portfolio of industrial and logistics assets on behalf of our client investors
this will include defining the type and preferred content of required insurance cover, issuing of project information to obtain quotations, confirming any conditions of insurance to relevant members of the project team and on-going co-ordination with the internal Hines insurance team during the period of insurance as required
insurance: Liaise with Hines internal Insurance Team to obtain quotations and place all required insurances for each project
the DM will oversee the approval of all expenditure
Requirements
bachelor's degree from an accredited institution
A strong understanding and experience of all aspects of development management
excellent technical knowledge of design and construction
the devising and implementation of development delivery strategies
the management of expenditure against development budgeting
the devising of project programmes and managing activities against the programme
compliance management
carbon life cycle analysis and implementation
property administrator
Responsibility
you will be fully responsible for the day-to-day posting of cash received and keeping the deposit ledgers up to date
assisting the Property Accountant with their role, as and when required
responsibility for the management of service contracts, the assessment of quotes and fees to ensure best value and deliverability
to co-ordinate and develop a first class service team with key service contractors
control costs in line with budget associated with planned maintenance and additional works
you will be joining at a hugely exciting time for Helix with the opportunities that the acquisition by Hines brings including the growth of the portfolio, a greater need for Design for Management expertise on the Hines development pipeline and an increased focus on ESG and technology
supervise the maintenance audit regimes and safe systems of work, and actively manage continuous improvement by the contractor
supervise the provision of all service delivery to buildings under management, having regard to the standards required
Requirements
previous experience with property accounting systems but not essential
proactive with excellent problem solving skills
good typing skills and high level of accuracy
strong communication skills, both verbal and written
good numerical skills including computer literacy
ability to work alone or as part of a team
high level of organisational and administrative skills
able to use initiative and take responsibility
customer service assistant
Working hours
full-time
part-time
Responsibility
overview
who Are We
aparto is an award-winning accommodation and student experience provider based across the UK, Ireland, Italy and Spain
we want to provide amazing experiences in all of our communities by investing in our people, our facilities and our brand
we believe in student homes, not student rooms, and we want to provide the best experience possible
we strive to constantly improve
to take feedback from our teams, our residents and our business partners
role Profile
Requirements
person Specifications
outgoing and happy member of a team
enthusiastic
A desire to learn and to continually develop
willing to attend relevant training days/sessions
willing to seek feedback and review ways to do things better
closing
the below underpins the service provided by aparto; our values. We have great people who put the customers first at every opportunity. They will always be encouraged to have fun whilst remaining dedicated to always improve our service