HINCKLEY & BOSWORTH MEDICAL ALLIANCE Salary
WILLOW VIEW FIELDS FARM BUSINESS CENTRE HINCKLEY ROAD SAPCOTE LE9 4LH UNITED KINGDOM
TIN: 09086757
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Earnings on positions in HINCKLEY & BOSWORTH MEDICAL ALLIANCE
HINCKLEY & BOSWORTH MEDICAL ALLIANCE is looking for employees for positions:
receptionist
Working hours
- permanent
- full-time
Responsibility
- the appointee will proactively communicate information between relevant patients, doctors and professionals
- reception services include general enquiries, booking or cancelling of appointments, logging of accurate information (e.g
- visit requests)
- confidentiality
- facilitating efficient lines of communications between patients and clinicians at all times ensuring the practice runs efficiently and effectively
- description of the Role The primary purpose of the role is to greet patients and visitors, answer telephone calls, use the clinical system and other software programmes to make appointments, deal with test results and to signpost patients to the most appropriate service for their need, such as Pharmacists, Physio, Self Care or Social Prescriber
- they do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
- to provide a first point of contact for patients dealing with queries as appropriate
Requirements
- communicate effectively with other team members
- communicate effectively with patients and carers
- recognize people’s needs for alternative methods of communication and respond accordingly