HIGH SPEED TRAINING is looking for employees for positions:
sales consultant
Benefits
profit sharing
mobile phone
company car
Responsibility
utilise CRM and other lead management tools to track and forecast sales activity
identify and qualify leads, and move them through the sales funnel by actively engaging with customers
develop a deep understanding of our products, services and solutions in order to give expert advice to potential customers
monitor and report on sales performance metrics, and make adjustments as necessary to achieve sales targets and goals
collaborate with cross-functional teams such as marketing, to develop effective lead generation campaigns and strategies
continuously improve the lead management process by tracking and analysing lead performance metrics and utilising industry best practices
convert inbound leads for online training and e-learning courses into sales opportunities and increase revenue by cross-selling and upselling to existing customers
carry out any other duties that the company deem appropriate
Requirements
strong previous experience in a customer facing role with the drive to exceed minimum expectations
ideally youll have some sales experience, preferably within the business to business sectors
excellent written and verbal communication skills, able to communicate effectively with colleagues, managers, customers and suppliers
ability to re-plan and re-focus efforts if OKRs are not achieved
highly organised and efficient, able to manage and prioritise work effectively, with a good attention to detail
operations director
Benefits
profit sharing
mobile phone
company car
Requirements
bachelor's degree in Business Administration, Management, or a related field
proven experience as an Operations Director, Vice President of Operations, or in a similar senior leadership role within a technology-focused company
demonstrated success in overseeing day-to-day business operations and managing diverse teams
strong knowledge of technology industry trends, best practices, and regulations
exceptional strategic planning and execution abilities, with a focus on driving growth and profitability
excellent communication, negotiation, and interpersonal skills, with the ability to collaborate effectively with cross-functional teams
sound decision-making skills and a track record of making data-driven business decisions
A strategic thinker, you should be results-oriented and possess the leadership skills necessary to drive operational excellence
Responsibility
collaborate with department heads to set performance goals, monitor progress, and implement corrective actions when necessary
work closely with our product teams to improve the customer experience to reduce the number of incoming queries into business and learner support
automation Implementation: Drive the integration of AI or IA into our customer support area, enhancing our service efficiency and user experience
change Management: Oversee and implement changes across the business, using proven change management strategies to ensure smooth transitions
cross-functional Collaboration: Work closely with various teams across the organisation, fostering cooperation and alignment towards common goals
operational Efficiency: Continuously evaluate and improve operational processes and procedures, aiming to increase efficiency, effectiveness, and scalability
develop and implement compliance policies and procedures across all business functions
customer Support Leadership: Oversee and steer the Customer Support team, ensuring top-tier service across all facets such as business support, business premium and learner support
account manager
Benefits
profit sharing
mobile phone
company car
Responsibility
build and grow an account portfolio in order to hit team revenue key results
acquire a thorough understanding of customers needs and requirements through a consultative approach
increase portfolio by introducing new customers to our products and services
grow account portfolio by identifying opportunities, competitive win backs and gaining referrals
work on key campaigns in order to increase revenue from our current customers
deliver against all agreed company and department OKRs and service levels
set and conduct both online and face to face client meetings to review the accounts
develop long term profitable relationships with customers to ensure full growth potential of your portfolio
Requirements
strong sales experience in customer facing roles with the drive to exceed minimum expectations
excellent written and verbal communication skills, able to communicate effectively with colleagues, managers, customers and suppliers
ability to re-plan and re-focus efforts if OKRs are not achieved
highly organised, self motivated and efficient, able to manage and prioritise work effectively, with a good attention to detail
full UK driving licence
considerable field sales or account management experience, preferably within the business to business sectors with a thorough understanding of professional account selling
ux designer
Benefits
profit sharing
mobile phone
company car
Responsibility
work with developers in your squad to build designs and ensure they are correctly tested and implemented
measure success using data, analytics, conversion rates and qualitative feedback
help build and manage our design system and component library
designing and building user interfaces and experiences from concepts through to deployment
identify areas of improvements on our digital platforms through gathering user research and evaluating user requirements
work alongside other researchers, designers, developers, stakeholders and our users to explore creative solutions, build and test prototypes and create high-fidelity designs
help drive customer retention across all channels through driving a data lead strategy
working with our customer facing teams to identify problems with our internal platforms and processes. Designing solutions that work for all stakeholders
Requirements
A strong and credible UX track record
experience creating user flows, process flows, wireframes, prototypes and designs
ability to lead design thinking workshops backed up by practical Lean UX principles, data and customer insight
understanding of user research methods and experience with validating ideas with customers
passionate about fully accessible and responsive design best practices, standards and techniques
experience with designing for ecommerce or e-learning platforms
HTML5 / CSS3 understanding
A hunger to develop innovative ideas and create usable, practical and elegant designs that solve our users problems
internal account manager
Benefits
profit sharing
mobile phone
company car
Responsibility
convert inbound leads into sales opportunities and increase revenue by cross-selling and upselling to existing customers
utilise CRM and other lead management tools to track and forecast sales activity
develop a deep understanding of the company's products, services and solutions
identify and qualify leads, and move them through the sales funnel by actively engaging with customers
collaborate with cross-functional teams such as marketing, to develop effective lead generation campaigns and strategies
monitor and report on sales performance metrics, and make adjustments as necessary to achieve sales targets and goals
continuously improve the lead management process by tracking and analysing lead performance metrics and utilising industry best practices
product Development
Requirements
strong previous experience in a customer facing role with the drive to exceed minimum expectations
ideally youll have some sales experience, preferably within the business to business sectors
excellent written and verbal communication skills, able to communicate effectively with colleagues, managers, customers and suppliers
ability to re-plan and re-focus efforts if OKRs are not achieved
highly organised and efficient, able to manage and prioritise work effectively, with a good attention to detail
designer
Benefits
profit sharing
mobile phone
company car
Language
english
Requirements
ideally you will have previous experience in learning design
an understanding of learning principles
the ability to analyse data to support decision-making
the ability to continually innovate and proactively identify opportunities for improvement
the ability to comprehend and critically evaluate when researching across multiple sources, including legislative and regulatory guidance
outstanding writing and editing skills, with an ability to write technical content in an easily accessible format
strong attention to detail
the ability to provide feedback to others
Responsibility
you will use your understanding of customer needs to design appropriate learning interventions
you will write engaging articles for our resources platform, the Hub, and other external publications
writing and researching compliance, best practice and core skills training content to develop online training courses
reporting to a Learning and Development Manager, you will create effective learning experiences across our catalogue of compliance and best practice training courses
using your understanding of learning principles, you will work as part of a highly motivated team to produce high-quality, accurate and up-to-date courses that help our learners to be engaged, effective, and safe in their workplace
you will play a key part in evaluating learner engagement and propose innovative solutions to improve the impact of our training. This will include interpreting data and proposing new training methods to develop the learning experience
proofing and giving feedback on work, within the Learning and Development team and when working with other stakeholders across the organisation
interpreting regulatory guidance, helping to keep our courses and the team updated on legal changes
digital marketing executive
Benefits
profit sharing
mobile phone
company car
Responsibility
supporting the digital marketing team across a variety of projects including content, social, outreach and search
create content briefs including structure, relevant keyword research, target audience and the purpose of the piece
plan and populate the social media calendar, coordinate and distribute relevant posts
sourcing relevant images and photography for content and social media posts
monitor owned social media channels for replies and interaction
monitor the wider web for brand mentions
proof-read content articles, check against SEO objectives, source associated imagery and design, post articles on WordPress
monitor content for search engine results and further optimise where necessary
Requirements
bright, fast learner with a genuine passion for digital marketing and clear commitment to own personal development
self motivated with good time management skills and ability to prioritise workload to meet objectives
A great personal communicator and relationship builder, able to present data and be clearly understood across the business
results focused and tenacious
numerate and comfortable with basic data analysis
good written and verbal communication skills
marketing executive
Benefits
profit sharing
mobile phone
company car
Responsibility
create, coordinate and execute relevant campaigns through the marketing automation software
analysing performance of email marketing campaigns and reporting success against objectives. Recommending further optimisation of campaigns where suitable
expert user of the third party marketing automation software
lead agreed projects managing time allocation, sending campaigns and accurate reporting of progress and results
plan and populate the marketing comms calendar
create and manage landing pages
ensure relevant, engaging and timely content is sent to our key sectors
build responsive emails within the automation software