relevant experience in a broad range of marketing activities and disciplines, particularly campaign management, and demonstrable evidence of results
awareness of what makes an effective brand and the differences between B2B and B2C marketing
strong evidence of attention to detail in terms of both graphic design and language
experience in using relevant tools to produce compelling content
ability to work really effectively as part of a wider team and inspire others to contribute
ability to manage own time to maximise productivity and efficiency and to work on own initiative without the need for direction
interest in and familiarity with the workings of the hospitality industry, together with awareness and understanding of industry trends, events and news
ability to work calmly under pressure and achieve deadlines
Responsibility
manage a programme of scheduled events and other activities designed to generate a stream of business leads
ensure the company mission and vision are understood and practiced throughout the company, and that all communications are on brand for both B2B and B2C
front end developer
Working hours
full-time | Permanent
Benefits
profit sharing
Salary
salary
Requirements
our headline platform, The Hub, was awarded Restaurant & Bar Tech Product of the Year
we have a mobile app which is used by thousands of mystery guests every week
react
azure DevOps or AWS
and we have an exciting range of green field projects in our administration platform
visual Studio Code
react Native
all these systems are based on React and/or React Native
graduate software engineer
Working hours
full-time | Permanent
Benefits
profit sharing
Salary
salary
Requirements
our headline platform, The Hub, was awarded Restaurant & Bar Tech Product of the Year
we have a mobile app which is used by thousands of mystery guests every week
and we have several web applications that support the running of our business
we work in an agile environment and empower individuals to be creative in solving technical challenges
HGEM is the leader in its field, working with many well-known hospitality businesses for 20 years to help them measure and improve their operation through customer data
we support hybrid working, but we do need applicants to live within an hou's commute of Bath
software tester
Working hours
full-time | Permanent
Benefits
profit sharing
Salary
salary
Responsibility
assess delivery of user acceptance criteria for all developments and approve software releases
ensure any ongoing user issues remain firmly ‘on the radar’ until resolved or rejected
manage the product support section of the HGEM support desk, ensuring a prompt and effective response on any tickets raised
liaise with users and software engineers to diagnose problems and identify suitable solutions
maintain an awareness of any time pressures that may affect product issues and ensure these are taken into account
develop and maintain expertise on the use of all functions in HGEM software and how the product is configured to manage these
raise development requests on behalf of/in conjunction with product owners. Provide an approachable service to internal users who may require advice, guidance or support on system workflows
Requirements
our headline platform, The Hub, was awarded Restaurant & Bar Tech Product of the Year
HGEM is the leader in its field, working with many well-known hospitality businesses for 20 years to help them measure and improve their operation through customer data
you'll get to learn how our products work and play a pivotal role in both testing software developments and supporting business-facing teams
if you would like to really make a difference and enjoy collaborating with others in a team without barriers, then we'd love to hear from you