HERMES HOLDING GB is looking for employees for positions:
sales support
Responsibility
general Role
context
hermès was founded by Thierry Hermès in Paris in 1837, as a house of master harness making
in 1918, with the advent of the automobile, the founder’s grandson, Émile Hermès, foresaw the changes to come in transportation
he launched a line of fine leather goods and luggage with ‘saddle stitching’
the Hermès style was born and soon extended to include clothing, jewellery, diaries, silk scarves, and other items
to be responsible for the back-office management and consistent excellence of all customer services and to support the Store Management in the general administration of the store, in order to ensure smooth functioning and facilitate day-to-day operations
in 1880, his son transferred the family firm to its now famous address, 24 rue du Faubourg Saint-Honoré, where he expanded into the saddlery business
Requirements
previous experience in an administrative / operations position, preferably in Retail environment
very organised, rigorous and reliable, able to organise his/her work autonomously and to anticipate
client- and service-oriented, with very good communication skills
professional with ability to work efficiently and accurately under pressure
about the Hermès Group
hermès GB Limited is one of the many subsidiaries branching out from our Hermès International Headquarters in Paris
hermès really is a truly wonderful place to work
close relationships, humility and a thirst for team success make the company’s management style unique
engineer
Working hours
temporary
Requirements
windows 10
office 365 applications
active Directory
TCP/IP networking / WiFi
iPhone and MDM
A good cyber-security awareness
Responsibility
assist with project implementation
maintenance manager
Trade
installation & Maintenance
Installation & Maintenance
Responsibility
oversee and follow the Maintenance App activities
report on yearly maintenance statistics on a regular basis
liaise with external Health & Safety Consultants in the provision of Health & Safety services, focusing on the physical elements
compile a full programme of documented Health & Safety inspections, audits and checks
premises Maintenance
communicate and liaise with the stores to coordinate maintenance and repair work
ensure that Hermès complies with all statutory regulations and codes of practice. Maintain all statutory testing, inspection and records and liaise with all Local Authority and statutory representatives
manage maintenance contractors and ensure they are adequately trained and equipped so that the maintenance program can be accomplished in a safe, timely and cost-effective manner
store manager
Benefits
mutual
Responsibility
address complaints from our clients in a timely manner and use client feedback as a tool for improvement
remain in regular communication with the Retail Merchandising team, providing feedback related to deliveries, orders and stock levels
ensure good levels of communication with the Stock team in order to manage inventories in a pro-active way to support the sales and keep a financially healthy stock level
ensure all stock is displayed and stored securely in order to comply with company guidelines for high value stock items
support the Store Director with compliance of all health and safety procedures as well as a tight control of store shrinkage
department manager
Responsibility
ensure that Hermès standards are respected in the store and that VM guidelines are adhered
work with the Manager to ensure that the store and team are presented to Hermès standards and that the shop floor is free from obstruction or actual, or potential, hazards at all times
be responsible for all areas of financial compliance, including banking and cashing up daily and reconciliation of the tills
manage/limit customer complaints in a timely and proactive manner
to undertake projects and responsibilities at the direction of the Manager
support the Store Manager and Stock Team during stocktakes and periodical cycle counts
contract manager
Language
french
Requirements
project Manager or Interior Architect
ideally 5 years of relevant experience in construction
understanding of high-end retail environment which requires a constant attention to detail
adaptability, autonomy and interpersonal skills
great sense of organization and rigour
team player
problem solver and ability to multi-task
knowledge of Autocad is an advantage
Responsibility
support team during site visits and inform of/resolve any queries from the design & technical team
retail manager
Requirements
ideally 7 years of Retail merchandise / planning experience within a retail environment
highly analytical with exceptional organisational, communication and presentation skills
commercially aware with a passion for our products
be influential, structured and pedagogic in their approach
detailed in their analyses but synthetic and action-focused when sharing with others
team player, with great interpersonal skills
A propos du groupe Hermès
hermès GB Limited is one of the many subsidiaries branching out from our Hermès International Headquarters in Paris
Responsibility
collaborate with the Retail planner to define stock management on Reorder metiers within the subsidiary
create synergies with the European team by relying on them for reporting and analytical support – avoid duplication and improve efficiency
collaborate to the definition of OTB for stores in line within the strategy of the subsidiary and Europe and with the stock objectives set for the current year
monitor and control reorders in line with budgeted stock levels
check delivery/availability for launching of new products in all stores with the Retail Planner and collaborate with Training team, Visual Merchandiser, Ecommerce and Communications to ensure successful launches
share, implement and adapt Europe strategy within your subsidiary and share all best practices from the UK
coordinate regular market visits with Métiers, in close collaboration with the Retail Director
logistics manager
Benefits
mutual
Responsibility
manage the logistics team based in the 3PL London warehouse to store products and distributes to 9 retail stores and ecommerce
manage the Third Party Logistic Provider contract, performance and compliance to the brand’s standards and policies
work closely with the retail, retail merchandising & ecommerce teams on planning, deliveries, maintaining an open and efficient communication
main point of contact the group for Logistics
main responsibilities
logistics strategy and Planning
responsible for designing and implementing Hermes UK logistic strategy
responsible for Hermes UK logistics and transport budget
Requirements
university graduate with at least 10 years of proven experience in logistics/ operations as a manager
good knowledge of import / export transportation, warehouse management and customs clearance
strong operational and compliance focus
organised, flexible and reliable
strong analytical / spend management skills to be able to produce accurate, professional, and meaningful reports in a timely manner
strong project management skills and ability to prioritise projects and multi-task to meet deadlines and business needs
excellent communication skills
good team player with capacity to work autonomously