HERMES BUSINESS SOLUTIONS Salary
SUITE 102 ABBEY MILL BUSINESS CENTRE PAISLEY PA1 1TJ SCOTLAND
TIN: SC651494
HERMES BUSINESS SOLUTIONS Premium profile inactive Premium profile inactive
Earnings on positions in HERMES BUSINESS SOLUTIONS
HERMES BUSINESS SOLUTIONS is looking for employees for positions:
customer service administrator
Working hours
- full-time | Permanent
Benefits
- mobile phone
Requirements
- previous administration experience desired
- able to work independently and as part of a team
- keen eye for detail and ability to check own work diligently
- ability to communicate effectively with internal and external customers
- ability to communicate effectively via email
- must possess a tenacious attitude
- able to work under pressure against set SLA’s
- keen to self-learn and develop skills
Education
- A-Level or equivalent
Responsibility
- monitoring team mailboxes
- sending contracts out via e-signature and progressing these with our customers both verbally and via written communication
- working out early termination fees for customers
- creating opportunities for sales
- resolving issues on contract queries or rejected orders
- working as part of a team against agreed framework, SLA’s and KPI’s
- as an Administrator/ Customer Service Executive within Hermes Business Solutions, your role will involve you taking full ownership for customer queries, establishing a suitable resolution for both the customer and the business in a timely manner
- calling existing customer for courtesy calls