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HEMSEC MANUFACTURING is looking for employees for positions:
sales support
sales support
Working hours
full-time | Permanent
Benefits
profit sharing
Responsibility
everything we manufacture, either keeps cold air inside a structure, or firmly shuts it out. The world increasingly needs this capability
hemsec are one of the largest manufacturers of composite insulated panels in the UK. We are committed to playing a key role in improving outcomes in the industries we serve
since 1928, when Cyril Hemmings founded the company to supply insulated cabinets to an enterprising ice-cream and refrigeration salesman named Bill Walker, to today, when we supply a variety of markets including SIPs for the construction industry, we have stayed true to our values
sales Support is an important role within the Sales department, a role that pulls together a variety of data into meaningful business information and supports the sales team in generating and pre-qualifying opportunities
the key responsibilities of this role are
handling customer complaints, logging in Salesforce and providing an initial response to the customer in a timely manner, in line with relevant SOPs
from existing accounts and incoming enquiries, developing and maintaining an individual sales pipeline
post sales follow-up and courtesy calls etc to ensure metrics are captured, monitored, reported, and where necessary escalated
Requirements
time management and effective communication are key to the success of this role
this role requires a positive approach to sales and customer service
working well with the customers and prospective customers will involve communicating in ways that customers respond well to, a great deal of verbal and video conferencing communication will be required
included in this is the timely, detailed, and accurate reporting of business information and project updates to line managers and colleagues where appropriate
job Types: Full-time, Permanent
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