HELLMANN WORLDWIDE LOGISTICS  Salary

KUHLMANN HOUSE LANCASTER WAY FRADLEY PARK LICHFIELD WS13 8SX

HELLMANN WORLDWIDE LOGISTICS
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HELLMANN WORLDWIDE LOGISTICS is looking for employees for positions:

customer service administrator

Working hours

  • full-time | Contract

Language

  • english

Education

  • GCSE or equivalent

Responsibility

  • responding to customer enquiries and queries in a professional and prompt manner
  • liaise with all new and regular customers on all queries and issues through regular contact by telephone
  • ensure accurate data is entered into appropriate systems including key tracking events and rates
  • take all incoming calls from customers and all bookings using appropriate documentation
  • making regular contact with all Accounts by telephone to ensure the development of relationships
  • developing relationships with the Sales team and the Operations team to share customer knowledge and provide business support
  • responding to the requirements of all customers and to learn to fully understand and be conversant with the Standard operating procedures
  • to assist with ensuring any special shipping requirements or instructions are clearly specified

Requirements

  • customer service: 1 year