field service engineer
5 the last 220 days, recently 2023-07-30
Responsibility
- field Service Engineer UK
- field Service Engineer Glasgow-Aberdeen area
- perform repairs, modifications, and maintenance on our product line
Show more +40 - performing corrective maintenance in the field, primarily if the issues are too complex for subcontractors or if it involves core software
- maintaining our product line in the form of repairs, modifications and maintenance
- heliox - Future-proof rapid charging solutions driving a cleaner tomorrow
- generate comprehensive test and service reports
- provide remote support to on-site subcontractors and 1st line
- preparing test and service reports
- identify and suggest improvements to our products and services
- check work of subcontractors through random testing
- developing suggestions for improvements to our products and services
- ensure quality control for third-party technical service partners
- conduct SAT/commissioning
- quality control for third party technical service partners
- conduct on-site commissioning activities, including Site Acceptance Testing
- provide onsite training to customers and 2nd line partners in cooperation with training manager
- providing onsite commissioning activities inclusive of Site Acceptance Testing
- support 1st line technical support as a skilled technician in resolving malfunctions
- document findings and solutions in technical knowledge database
- assisting the 3rd line support as a technician in solving malfunctions
- conduct input/output tests and measurements both online and on-site
- maintain records of service activities, incl. work hours and spare parts usage
- programming, performing input/output tests and measurements, on-line and on-site
- provide proactive preventive and corrective maintenance as required
- take on on-call duties
- providing preventive and corrective maintenance as needed
- deliver on-site training sessions for customers
- execute preventive maintenance in the field in exceptional cases
- providing onsite training to customers
- diagnose and address failures affecting product performance
- diagnosis of failures in case of abnormal product performance
- assist in updating and enhancing service documentation
- updating and enhancing service documentation
- prepare necessary tools, materials, documentation, permits, travel arrangements, and briefings
- preparing necessary tools, materials, documentation, permits, travel arrangements and briefings as needed
- maintain records of all service activities according to company procedures
- maintaining record of all service activities according company procedures
- collaborate with development teams to deploy, test, and provide feedback on new products
- supporting the 24x7 Helpdesk on regularly basis
- we are very excited to be searching for a Field Service Engineer in the Midlands to join our team, and we hope it's you! Are you looking forward to making an impact in cleaner, greener energy for big public & commercial transport solutions? Then join our energetic, international team
- as a Field Service Engineer you perform preventive & corrective maintenance as well as provide support and commission activities for Heliox' products and solutions
- we are very excited to be searching for a Field Service Engineer to join our team, and we hope it's you! Are you looking forward to making an impact in cleaner, greener energy for big public & commercial transport solutions? Then join our energetic, international team
Requirements
- City & Guilds Level 3 HND/HNC or equivalent
- city & Guilds Level 3 HND/HNC or equivalent is desirable
- city & Guilds Level 3 HND/HNC or equivalent
Show more +17 - vocational or Bachelor's Degree, preferably in Electronics and/or Mechatronic
- previous experience in commissioning and/or service work
- proficiency with electrical installations and PLC systems
- experience with troubleshooting invertors, electronics, wiring, and cooling systems
- experience with electrical installations and PLC
- strong troubleshooting skills
- experience with serial communication and tools
- familiarity with serial communication and related tools
- knowledge of safety regulations or IOSH Managing Safely desirable
- knowledge of safety regulations or IOSH Managing Safely
- knowledge of safety regulations, such as NFPA 70E and OSHA
- adept at reading circuit schematics
- knowledge of safety regulations
- ability to read circuit schematics
- bonus Automotive Religion Output Travel Arrangements Modifications Energy LinkedIn Transportation Travel Quality Control Salary Commissioning Electronics Technical Support Troubleshooting Programming Regulations Materials Documentation Testing Maintenance Communication Training Management
- bonus Automotive Religion Output Travel Arrangements Modifications Energy LinkedIn Transportation Travel Quality Control Commissioning Salary Electronics Technical Support Troubleshooting Regulations Programming Materials Documentation Testing Maintenance Communication Training Management
- 5+ years of commissioning and/or service work experience
Benefits
- mobile phone
- laptop
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