HEALTHY FACILITIES MANAGEMENT  Salary

SUNLIGHT GROUP PRACTICE SEFTON ROAD WIRRAL CH62 5HS ENGLAND
TIN: 13892593

HEALTHY FACILITIES MANAGEMENT
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HEALTHY FACILITIES MANAGEMENT is looking for employees for positions:

service advisor

Working hours

  • full-time

Responsibility

  • an opportunity to join an expanding and progressive company as a Service desk Advisor in a fast-paced and varied environment
  • this will cover both planned and reactive works
  • process calls and emails from internal departments and third parties
  • resolve general enquires on a first call resolution basis where possible
  • liaise with contractors, to confirm/schedule attendance to work orders within agreed SLA’s
  • create regular reports and provide progress updates for Helpdesk Manager as and when required
  • build relationships with your sites/customer base, provide regular updates and opportunities to review progress
  • your role will involve receiving calls and emails from customers or contractors relating to various service and maintenance works that are required

Education

  • GCSE or equivalent

Requirements

  • customer service: 1 year