HEALTHWORK GROUP in London Salary

Rating of the company
C/O MARLOWE PLC 20 GROSVENOR PLACE LONDON SW1X 7HN ENGLAND
TIN: 08842488
  Healthcare
Rating of the company

HEALTHWORK GROUP
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Earnings on positions in HEALTHWORK GROUP

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HEALTHWORK GROUP is looking for employees for positions:

customer service advisor

  • customer service advisor

Working hours

  • full-time | Permanent

Salary

  • salary

Responsibility

  • answer incoming calls professionally. Welcoming callers in a polite manner and providing information and updates as required
  • follow guidelines to ensure all calls are answered in a concise and confidential manner, supporting first call resolution
  • ensure all information is handled confidentially and sensitively, in line with GDPR guidelines
  • contact employees to book appointments
  • provide confirmation correspondence and telephone updates to clients and employees on case progression
  • actively chase older cases providing proactive updates to clients
  • proactively referring difficulties to managers with solutions
  • actively contribute to team meetings and briefings