HEALTH ASSURED Salary
THE PENINSULA VICTORIA PLACE MANCHESTER M4 4FB
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Earnings on positions in HEALTH ASSURED
HEALTH ASSURED is looking for employees for positions:
credit controller
Working hours
- full-time | Permanent
Responsibility
- take full responsibility for your own daily call schedule of overdue client accounts
- handling payment and service queries principally by telephone, but also by email and letter
- processing debit/credit card payments
- identifying and actioning all potential retention opportunities
- complete requests for client account adjustments when required
- providing “Super Duper Service” when engaging with the client, handling client enquiries and making the necessary notes on our systems to maintain accurate and timely records
- liaising with Client Experience and Client Retention departments whilst also adhering to Peninsula Group internal processes, to ensure clients’ accounts operate as smoothly as possible
- when the collection opportunities are exhausted, and all efforts for resolution to date have been unsuccessful, provide a full and complete case history per client for escalation to the Payments Team Senior
Requirements
- accounting: 1 year
- credit control: 1 year