HEALTH ASSURED is looking for employees for positions:
credit controller
Working hours
full-time | Permanent
Salary
SALARY
salary
Responsibility
take full responsibility for your own daily call schedule of overdue client accounts
handling payment and service queries principally by telephone, but also by email and letter
processing debit/credit card payments
identifying and actioning all potential retention opportunities
complete requests for client account adjustments when required
providing “Super Duper Service” when engaging with the client, handling client enquiries and making the necessary notes on our systems to maintain accurate and timely records
liaising with Client Experience and Client Retention departments whilst also adhering to Peninsula Group internal processes, to ensure clients’ accounts operate as smoothly as possible
when the collection opportunities are exhausted, and all efforts for resolution to date have been unsuccessful, provide a full and complete case history per client for escalation to the Payments Team Senior
Requirements
accounting: 1 year
credit control: 1 year
night manager
Working hours
full-time | Permanent
Salary
SALARY
salary
Requirements
psychotherapy: 1 year
Responsibility
to provide daily, weekly, monthly reports to the Head of Counselling as required
attend and be prepared for monthly EAP Managers Operations meeting in conjunction with the Management Team
ensure that call quality assessments are delivered on a daily and weekly basis using the quality scoring matrix and providing in the moment coaching and feedback
to hold fortnightly welfare meetings with individual team members
overall responsibility for the overnight running of the EAP department and responsibility for daily efficiencies of the night team
sales consultant
Working hours
full-time | Permanent
Salary
SALARY
salary
Responsibility
working collaboratively with a dedicated team of SDRs to ensure high performance
work with autonomy to structure your day so that performance is optimised
ensure pipeline is managed daily to promote a dynamic, fast paced sale journey
to be an expert in our products and services to ensure a solution lead & consultative approach to sales
to engage and interact with decision makers at a senior level
responsible for completing between 4-6 sales demonstrations per day, including web leads, inbound calls, qualified new business opportunities and existing client upsells
working smart to maximise opportunity via outbound calls, emails and marketing insight tools to maximise deal value through multi solution sales offerings
achieving set sales targets & objective – with a desire to exceed KPIs daily
Requirements
sales: 1 year
marketing executive
Working hours
full-time | Permanent
Salary
salary
SALARY
Education
bachelor's
Responsibility
work with digital teams to ensure that the company website is up to date and in line with ongoing activity
overseeing topics and content updates on the MHA app, webinars , blogs, podcasts, and other external content
manage social media host sites, liaising with the team to ensure content for social media, video graphics and infographics
being a brand ambassador, guardian, and promoter of the brand
working with the marketing team to proactively seek creative ways of raising our profile in our key markets to generate revenue and strengthen our brand position
manage internal marketing requests from brief to completion, working with the wider team
responsible for the creation and management of annual marketing calendar, external client communications plan, internal and external newsletters the coordination of quarterly channel newsletters
proactively responding to market trends, insights and research ensuring thought leadership and creative solutions. Including supporting with any requests relating to PR or SEO
Requirements
digital marketing: 1 year
marketing: 1 year
client administrator
Working hours
full-time | Permanent
Salary
SALARY
salary
Requirements
experience in a professional services organisation
will have a proven track record of working to key performance indicators
customer service focused: committed to providing exceptional service across all channels – written, phone and face to face
attention to detail: excellent attention to detail and written skills when communicating with others, both internally and externally
Responsibility
preparation of CS daily, weekly and monthly internal reports in a timely and accurate manner
carry out any other task as deemed necessary by the management team
answering the phone and directing calls appropriately
bid writer
Working hours
full-time | Permanent
Salary
SALARY
salary
Responsibility
monitoring emails and portals for new tender opportunities as they arise and notifying the team
downloading all tender documents, reading them, and creating a tender checklist
drafting tender and proposal responses for prospect and existing clients across the public, private and charity sectors
creating, proof reading, and editing responses, offering critical and insightful analysis
taking full ownership from inception to completion of bids allocated as lead
conducting research to enhance bids including sector research, client research, competitor research and research into the wider wellbeing market
updating the presentation deck ahead of bid presentations, providing a full briefing to key stakeholders
continuous development of the bid library including writing new case studies, proof statements and development from bid feedback
Requirements
A good team player who thrives under pressure and is able to flexibly work to deadlines
experience in a bidding environment or writing proposals/funding applications
strong communication, written and oral skills, with experience of proof-reading
ability to multi-task and manage multiple projects, always maintaining an excellent standard of work
knowledge of the health care, counselling, or wellbeing market
able to demonstrate a commitment to career development through recent professional roles
commercially minded, with an interest in developing business acumen