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HEALTH AND BEYOND is looking for employees for positions:
administrator
administrator
nurse
medical secretary
Working hours
permanent
Responsibility
they may also have access to information relating to the practice as a business organisation
they do so in confidence and have the right to expect that staff will respect their privacy and act appropriately In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers
all such information from any source is to be regarded as strictly confidential Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data
job Purpose / Summary: To cover administrative duties involved within the operational running of the practice, patient access, file management, office organisation and associated tasks
job Responsibilities: Assist the administrative team in patient facing situations Assist the administrative team in call handling Assist the team with administrational duties Assist with clinical coding where required Assist with referral management where required Assist the Supervisor with day to day operational tasks Analyse statistics and produce reports for the Management Team Support the wider staff team in a positive proactive way Oversee patient pathways in a positive manner Carry out regular audits where needed Facilitate a safe working environment Actively work towards supporting the PPG To deal with patients/patient queries in a timely and efficient manner Dealing with some complaints that may arise Use initiative to problem solve and offer support and guidance to members of the team Use initiative to bring new ideas of working to the team and practice Administrator for Acocks Green Medical Centre Other information: Confidentiality: In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters
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