HAMLEYS OF LONDON is looking for employees for positions:
marketing manager
Responsibility
we're on the look out for an Assistant Marketing Manager to join our team
the Assistant Marketing Manager will play a key role in delivering Hamleys portfolio of footfall generating marketing activities, bookable events, and brand alliances in the UK
this role will be a marketing business generating role with sales & footfall KPIs to deliver through external collaborations and partnerships, institutional sales etc
the Assistant Marketing Manager be required to work closely with multiple stakeholders such as store ops, entertainment team, VM & Design, Warehouse, Social Media agency/Web teams and external collaborators
responsible for creating a detailed overview of all upcoming events, marketing and communication campaigns is delivered to all key stakeholders on a weekly basis
attend events and exhibitions as Hamleys brand ambassador to develop relationships and research for upcoming marketing campaigns
understand competitor’s activity and customer mix to inform the customer proposition and gauge what marketing activity is relevant
Requirements
event and marketing experience
energetic and creative
excellent written and verbal skills
understanding of retail marketing
self-motivated and results driven
organised, efficient with good attention to detail
excellent numerical skills
social media account management experience
hr generalist
Working hours
full-time | Permanent
Requirements
human resources: 2 years
Responsibility
support with the annual audit of all HR tools, policies and the Employee Handbook
oversee and improve the exit interview process to ensure feedback is receivedand analysed
advise on appeals, restructures, redundancy and TUPE, escalating to Head of HR where necessary
updating the HR changes log to accurately reflect any new starters, leavers, absences or changes
creation of monthly reporting in relation to ER case work
support in Health and Safety compliance across the business utilising the Atlas platform
support Health and Safety compliance and assist risk management plans
admin assistant
Working hours
full-time | Internship | Permanent
full-time | Permanent
Language
english
Responsibility
exciting opportunity - Buyers Admin Assistant, great entry level role for someone looking to kickstart their buying career
provide essential support to the buying team to ensure the function runs smoothly
build excellent working relationship with the Merchandising Admin Assist and help manage inter team communications
chase up samples from factories and suppliers and manage the critical path
manage samples and build a sample library
respond to supplier calls and store queries
keep and maintain all the address books for suppliers and factories
order the terms sheets and suppliers terms
Education
degree educated
Requirements
demonstrates standards of excellence
demonstrates an interest in retail and shows an ability to turn facts and figures into measured decision making
smart & presentable appearance
professional and logical approach to problem solving
strong administrative skill set
good enthusiasm to grow and work as part of the team
is highly organised and has a proactive approach to planning
flexibility in approach to work. Great at multitasking
digital designer
Working hours
full-time
Requirements
fluent on Mac and PC
fluent in Adobe Creative Suite Illustrator, InDesign and Photoshop
extremely organised and methodical
good knowledge of print methods and file preparation for print
adobe Illustrator, Adobe Photoshop and Adobe InDesign: 1 year
Education
qualified to Undergraduate or Postgraduate degree level in a relevant Design field, from a recognised Art University - not essential but advantageous
Responsibility
design Archive
help maintain the design archives and share relevant files when requested
checking all POS and Graphics are on brand
liaise closely with printers ensuring timely production & delivery of work
merchandiser
Working hours
full-time | Permanent
full-time
Language
english
Responsibility
key objectives of this role - to plan, effectively forecast, and place orders for areas of responsibility
to plan and place orders for new lines according to agreed forecasts and phasing
provide historical analysis to develop planning forecasts for areas of responsibility
to forecast line level sales for the season within the Range Plans
to ensure product is allocated to the right level and within OTB boundaries
to work with all suppliers and where appropriate the Asia sourcing office to ensure that all orders are delivered on time
provide weekly summary of performance within areas of responsibility, relating to sales, stock, profit and promotions and markdown versus budget and last year
key contact for stores on inventory queries for areas of responsibility
Salary
salary
Education
degree educated
Requirements
ability to communicate and influence effectively across multiple levels and departments
demonstrates standards of excellence
has a minimum of 12 months experience in a retail Merchandising role
has a minimum of three years merchandising experience in a FMCG / fast paced retailer
actively seeks out ways to improve systems and processes
excellent inter-personal skills
is highly organised and has a proactive approach to planning
professional, organised, methodical and efficient
manager
Working hours
full-time | Permanent
Responsibility
to interact with customers and provide an amazing service
to lead, motivate and develop your team to exceed sales and improve KPIs/customer service standards through effective performance management
to gain product knowledge of all the store's items
to manage & develop all staff including the Supervisors
leading the team and covering for the Manager in their absence
to monitor & question the current methods/styles of customer service and ensure its relevance to the evolving Hamleys customer experience
to implement sales promotions and price changes as directed by Management
to ensure excellent customer service levels are promoted and maintained whilst the team consistently demonstrates full product knowledge
Requirements
high levels of enthusiasm, confidence and energy
at least 3 years experience of retail management
knows how to drive sustained results through maintaining excellent relations with key stakeholders
at least 6 months experience in a retail environment
fun and friendly disposition
excellent communication skills both written and verbal
numerate and articulate
at least 2 years experience of retail management
events manager
Working hours
full-time | Permanent
Responsibility
other - Any other reasonable duty requested by management
design manager
Working hours
full-time
Requirements
must be able to work to set timelines and deliver within scope
sales floor experience
good communication skills
maintain a respectful and professional work attitude
find opportunities to go above and beyond where possible
able to work independently
solution focused
seek training opportunities to develop own skills; and
store manager
Working hours
full-time | Permanent
temporary | Contract
Responsibility
to lead, motivate and develop your team to exceed sales and improve KPIs/customer service standards through effective performance management
to regularly give constructive and appropriate feedback on performance and on the job coaching to improve
to improve business performance and hit objectives/KPIs
to improve business performance and realise objectives/KPIs through the effective management of a well-motivated team
to ensure excellent customer service levels are promoted and maintained whilst the team consistently demonstrates full product knowledge
to ensure your team deliver consistently in “Trading The Hamleys Way”
to ensure the team deliver consistently the “Trading The Hamleys Way” principles & guidelines
to achieve sales targets through effective KPI management & delivery
Requirements
experience of retail management
at least 3 years experience of Retail Management
at least 3 year experience of retail management
excellent communication skills both written and verbal
IT literate, numerate and articulate
in depth product knowledge of toys
ability to work independently and as part of the team