GREIF UK  Salary

MERSEYSIDE WORKS OIL SITES ROAD ELLESMERE PORT SOUTH WIRRAL CH65 4EZ
TIN: 06633687

GREIF UK
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GREIF UK is looking for employees for positions:

customer service coordinator

Working hours

  • full-time

Language

  • english

Requirements

  • proven experience of direct sales and customer service delivery is essential
  • minimum 5 years within a B2B customer service environment
  • familiarity with CRM systems and practices
  • customer orientation and ability to adapt/respond to different types of characters
  • strong phone contact handling skills and active listening
  • experience of working in an ERP and or SOP business system
  • CRM and CDP experience would be an advantage

Education

  • desirable - Education to at least NVQ II or equivalent in Business Administration or Customer Services e.g. Principles of Customer Service NCFE Certificate Level 2, NVQ Diploma Level 2 in Business Administration
  • job Type: Full-time

Responsibility

  •  Liaise with internal customers and stakeholders when required to obtain or provide customer related information
  •  Receiving and processing of sales orders, credits, returns and accurate record keeping to ensure SOX auditing compliance