GREEN PENGUIN

Responsibility

• we are looking for an experienced Account Manager to join our team
• the Account Manager will also be responsible for identifying new opportunities, negotiating contracts, and providing accurate reports on customer activity
• develop and maintain relationships with clients
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• understand customer needs and provide solutions
• identify new business opportunities
• negotiate contracts and agreements
• develop and manage budgets
• the successful candidate will be responsible for managing customer relationships, developing and implementing strategies to increase customer loyalty, and ensuring customer satisfaction
• monitor customer satisfaction levels
• provide timely reports to management on customer activity
• manage a customer portfolio of key accounts and specialist projects, to build strong and lasting relationships
• work with my Client and senior management to ensure leads are generated where appropriate Business Development
• the ideal candidate should have excellent communication and interpersonal skills, a strong understanding of customer service principles, and the ability to think strategically
• maintain accurate records of customer interactions
• manage all customer activity via the CRM system to ensure all relevant data and information is captured as well as maintaining a pipeline of opportunities

Requirements

• IT skills, CRM and design software experience are essential
• strong verbal and written communication skills
• ▪ 5% Company pension contribution
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• ▪ Life Assurance at 2 x notional salary
• ensure that customer feedback is obtained and shared on a regular basis to make the business more efficient and to maintain a high level of customer service
• ▪ Single persons private medical cover
• account management: 1 year
• sales: 1 year
• as well as offering a competitive salary, remuneration for this role includes flexible benefits, which provides a range of guaranteed benefits including but not limited to

Benefits

• company car

Earnings for position account manager

Responsibility

• the Fabricator/Welder is responsible for the manufacture of medium to heavy, temporary and permanent fabrication structures
• working from drawings supplied by the office team, and working to company process
• working as part of the fabrications operations team and providing full operational support to all areas of the business
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• on completion of probationary period you will receive pay review
• essential
• NVQ or equivalent
• attention to detail and ability to follow procedures Ability to work well within a team, offering support to others
• experience operating an overhead crane
• qualified to use plasma/oxy cutting equipment
• provide on-site installation support where required
• support the business during annual stock checks
• contribute to continuous improvement by providing suggestions and feedback to Team Leaders and Management
• handover all paperwork to the office and confirm receipt of delivery
• report accidents and near misses using the correct methods
• quality of workshop area
• ensure all deliveries specify order numbers and material certificates have been supplied
• produce timesheets daily detailing all working hours and relevant job numbers
• maintain good communication with the office team and Management at all times
• complete WPS checks on team members work
• ensure the correct PPE is used in the depot at all times
• ensure works are carried out in accordance with processes
• work to agreed timescales updating the office team on progress
• waste reduction

Requirements

• MIG welding: 1 year
• fabrication: 3 years
• fabrication: 1 year

Trade

• construction
• Construction

Responsibility

• sales
•  Achieve growth in all areas and ensure sales targets are monitored to esnure targets will be achieved
•  Manage a customer portfolio of key accounts and specialist projects, to build strong and lasting relationships
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•  Develop relationships with key suppliers and manufacturers to ensure knowledge and understanding of latest industry products and innovations
•  Work with senior management to ensure leads are generated where appropriate. Business Development
•  Offer full support to Sales Manager on PQQs, tenders and major projects that benefit the business
•  Identify mailshots and exhibitions that you should attend as a business
•  Monitor competition from a sales perspective and ensure that all information is shared. Customer Relationship Management
•  Participate in networking at industy events and exhibitions to benefit the business
•  Work closely with Business Unit Management, Sales Manager and Marketing Team to ensure the right customers are being targeted with offers, promotions, clearnaces and special offers
•  Ensure that customer feedback is obtained and shared on a regular basis to make the business more effiiecent and to maintain a high level of customer service
•  Complete a winning works summary on a monthly basis that contributes towards the board report and quarterly business review submissions

Requirements

• essential
•  Experience and indepth knowledge and understanding of working in sales for road signage, PPE, site consumables or janitorial equipment
•  Strong verbal and written communication skills
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•  Good time management and planning skills
•  Ability to prioritise workload and meet deadlines
•  Strong presentation skills
•  IT skills, CRM and design software experience are essential
• account management: 3 years
•  Team player Desirable
•  Experience of working in the construction and hire industry

Benefits

• company car

Responsibility

• health, safety & environment
• promote and establish safe working cultures and practices
• comply with company procedures and legal obligations
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• promote and comply with environmental compliance
• deliver the works safely Quality
• promote best practice
• comply with company procedures
• ensure work is delivered defect/snag-free
• endeavour to spot and highlight value engineering opportunities Site engineering
• establish the level and survey control for contracts
• set out detailed works as per the contract drawings, ensuring checks are carried out on a regular basis
• ensure that records are accurate and comply with organisational and legal requirements
• resolve any unexpected technical difficulties and other problems that may arise at any time
• produce 2 week look ahead in conjunction with the Site Agent
• produce ITPs and Task Briefings

Requirements

• essential
• previous experience of setting out on civil engineering projects
• degree qualified/HNC in civil engineering
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• excellent communication skills
• self-driven, results-oriented with a positive outlook Desirable
• experience in using AutoCAD and MS Office
• site Engineer: 3 years
• temporary-works co-ordination
• sound knowledge of construction methods, health and safety, and legal regulations Fully conversant with the use of robotic total station or EDM instruments
• CSCS card Cable avoidance training
• first aid training
• NEBOSH or IOSH

Responsibility

• prepare programmes of external communication, customer engagement and brand promotion that will contribute to the achievement of company objectives
• ensure effective management, completion, and follow-up of customer satisfaction surveys
• customer Satisfaction undertaken and feedback to be reported monthly to the Business Development Director
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• key clients

Requirements

• experience in building commercial relationships to help deliver improved service and innovation to the customer
• existing network of contacts within the target sectors working across the Midlands/Greater Midlands region
• detailed knowledge of marketing and business development
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• strong verbal and written communication skills
• ability to prioritise workload and meet deadlines
• ability to seek and develop new relationships to achieve strategic business objectives
• ability to convert client relationships into opportunities for the business
• pre contract management: 3 years
• create a culture of constructive and effective communication
• communicate with authority and conviction in all situations with all levels of staff/client organisations
• ability to contribute to development of strategy and take responsibility for delivering strategic objectives