GREAT LITTLE ESCAPES LLP  Salary

SUITE 11 SANDHURST HOUSE 297 YORKTOWN ROAD COLLEGE TOWN SANDHURST GU47 0QA
TIN: OC303008

GREAT LITTLE ESCAPES LLP
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GREAT LITTLE ESCAPES LLP is looking for employees for positions:

operations manager

Working hours

  • full-time | Permanent

Responsibility

  • manage a team of travel agents and support staff to ensure the highest level of service for our clients
  • develop and implement operational policies and procedures to ensure efficient and effective operations
  • ensure that all travel arrangements are booked accurately and in a timely manner
  • oversee the company's financial performance, including budgeting and forecasting
  • ensure compliance with all relevant regulations and industry standards
  • monitor and analyze customer feedback to continually improve our service offering
  • manage relationships with vendors, suppliers, and partners to ensure the best possible rates and service levels
  • prepare regular reports for senior management on operational performance

Requirements

  • minimum of 10 years' experience in travel operations management
  • minimum of 5 years' experience in travel operations management
  • strong leadership and team management skills
  • excellent communication and customer service skills
  • strong financial management skills, including budgeting and forecasting
  • excellent organizational and time management skills
  • ability to work well under pressure and meet tight deadlines
  • strong analytical and problem-solving skills