GRAND PLAZA KENSINGTON Salary
3 BUNHILL ROW LONDON EC1Y 8YZ ENGLAND
TIN: 09266038
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Earnings on positions in GRAND PLAZA KENSINGTON
GRAND PLAZA KENSINGTON is looking for employees for positions:
office manager
Working hours
- full-time
Responsibility
- hotel Front Office Assistant Manager
- oversee and manage all aspects of the front office operations
- ensure excellent guest relations and provide exceptional customer service
- supervise front desk staff and ensure they are properly trained and motivated
- handle guest inquiries, complaints, and requests in a professional manner Staff training, development, and recruitment
- manage room reservations, check-ins, and check-outs
- maintain accurate records of guest information and transactions
- coordinate with other departments to ensure smooth operations and guest satisfaction
Requirements
- previous experience in a similar role within the hospitality industry preferred
- strong leadership and organizational skills
- excellent communication and interpersonal skills
- proficient in using hotel management software and phone systems
- ability to multitask and work under pressure in a fast-paced environment
- detail-oriented with strong problem-solving abilities
- knowledge of local attractions, restaurants, and transportation options. Must have the right to work in the UK
- hotel Front Office: 3 years