Glowcroft in Needham Market Salary

Glowcroft
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Glowcroft is looking for employees for positions:

account handler

Working hours

  • full-time | Permanent

Responsibility

  • liaise with other departments to ensure customer satisfaction remains a priority
  • manage incoming calls and emails promptly and efficiently
  • responding to customer queries via a range of communication channels including Teams, phone, email, and post
  • booking in deliveries and arranging transport effectively and on time
  • working closely with production team on delays to ensure accurate information is received to be communicated to customers to ensure dispatch deadlines are achieved
  • responsible for creating new product codes and obtaining any missing information to create production paperwork, including the job specification, for jobs as required