GLOUCESTER CITY is looking for employees for positions:
surveyor
Working hours
full-time
Responsibility
permanent, Full Time
we’d like you to…
hold a relevant, BTEC, Degree or technical qualification such as CIOB, RICS or CIH or willing to work towards
hold a relevant technical qualification such as CIOB, RICS or CIH
have experience, at Surveyor or equivalent level, of Asset Management, Property Management, Project Management or Contract Management
have substantial experience, at Surveyor level, of Asset Management, Property Investment and Public Procurement
gloucester City Homes is an ambitious, dynamic housing association with strong community roots. We are focused on building homes and communities where people can thrive and delivering valued services to our customers
to support our Planned Programme, we’re now seeking a Surveyor to manage large contracts to deliver high quality, investments and improvements across GCH’s stock
business support administrator
Responsibility
fixed Term , Full Time
we’d like you to…
have a good understanding of property management
have experience of working flexibly within a team
be highly organised with a positive ‘can-do’ attitude
gloucester City Homes is an ambitious, dynamic housing association with strong community roots. We are focused on building homes and communities where people can thrive and delivering valued services to our customers
we’re now seeking a Business Support Administrator to offer administrative support to our Propertycare Team, you’ll communicate with tenants and members of staff using MS Teams, emails and our telephony system, raising of void recharges, liaising with Finance, whilst keeping our systems and databases updated
have a good understanding of customer service
account manager
Working hours
part-time
Responsibility
permanent, Part Time
you will seek to maximise income and manage and respond to significant or complex arrears cases
we’d like you to…
have experience of arrears case management and negotiating effectively with customers, in difficult situations
gloucester City Homes is an ambitious, dynamic housing association with strong community roots. We are focused on building homes and communities where people can thrive and delivering valued services to our customers
we’re now seeking an Income Account Manager – someone to maximise GCH’s income through the effective management of current customers’ rent and service charge accounts
have experience of welfare rights and county court practice
be approachable and accessible to customers
company secretary
Responsibility
ensuring budgets are appropriately prepared and support the delivery of our aims
administrator
Responsibility
to be responsible for administrative and process-specific tasks for customer experience colleagues as well as other functions across GCH’s frontline services
to monitor and manage the former tenant arrears process, alongside managing the lettings, income collection and administration for garages
this is an exciting opportunity to join a team that truly has a focus on delivering an exceptional customer journey
we like to reward our employees for their hard work. We all benefit from some great perks including
to manage a caseload of planned work, as determined by the Customer Experience Manager, including proactive outbound communication campaigns and support with core housing management activities
we offer a Social Housing pension Scheme where employees contribute 5% and GCH contributes 10%
cash back Medical Scheme which GCH covers the cost for the employee
to deliver key Customer Experience processes and provide administrative support to colleagues across frontline services supporting the resolution of customer enquiries at the first point of contact across all channels
finance director
Working hours
full-time
Responsibility
ensuring budgets are appropriately prepared and support the delivery of our aims
customer advisor
Responsibility
accurately diagnose and raise repair jobs
promote a first call resolution approach
we like to reward our employees for their hard work. We all benefit from some great perks including
taking full ownership of issues at the first point of contact via telephone, social media, chat, letter, email or via our website
to be responsible for resolving, wherever possible, customer enquiries relating to common aspects of the customer lifecycle , providing advice and signposting to information as appropriate
this is an exciting opportunity to join a team that truly has a focus on delivering an exceptional customer journey.?
what is in it for you?
supervisor
Working hours
full-time
Benefits
fuel card
caretaker
Working hours
full-time
part-time
Responsibility
permanent, Full Time
we’d like you to…
have experience of decorating and cleaning domestic properties
have knowledge and experience of providing minor repairs and maintenance
have experience of using power tools and garden equipment
be comfortable using IT systems such as PC’s, mobile phones, and digital cameras to gather, store and process information
gloucester City Homes is an ambitious, dynamic housing association with strong community roots. We are focused on building homes and communities where people can thrive and delivering valued services to our customers
we’re now seeking a Caretaker – someone to provide a professional and effective caretaking service; cleaning, decorating, and maintaining vacant rooms and communal areas and carrying out minor repairs as required