GLOBALBUG  Salary

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UNIT L1 CHADWELL HEATH INDUSTRIAL PARK KEMP ROAD DAGENHAM RM8 1SL
TIN: 02290830
 IT-Services
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GLOBALBUG
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GLOBALBUG is looking for employees for positions:

it support technician

  • it support technician

Working hours

  • full-time | Permanent

Education

  • GCSE or equivalent

Responsibility

  • the IT Support Specialist will be expected to be available on-call for visiting client sites and covering absences or vacations
  • additionally, they will offer general support for the IT department, colleagues, and computer users within the company
  • the IT Support Specialist will maintain a positive company image and assist with administering IT-related services, including hardware, software, and other associated functions
  • they will serve as the primary contact for IT support within the organization, diagnose and resolve software and hardware issues, regularly update technical documentation, and help maintain the integrity of essential IT operations
  • they will troubleshoot problems in person, track and record inventory/assets, ensure hardware and software remain up-to-date throughout the organization, and support the installation, configuration, and maintenance of the company's IT infrastructure

Requirements

  • the candidate must have proven IT experience, a hands-on approach, and be comfortable with various hardware types, using their initiative
  • office 365
  • the role will also involve hands-on tasks such as hardware installations and setups
  • good knowledge of cybersecurity and ISO27001 would be an advantage
  • 2 Year Technical support
  • availability to work evenings, weekends, and holidays is crucial for this role
  • the ideal candidate should have at least 2 years of IT experience and possess strong literacy and numeracy skills
  • the candidate must be experienced in handling routine administrative tasks