GLOBAL TALENT SOLUTIONS

Responsibility

• job Details
• answer calls and emails from prospective and current clients asking about European, International, Corporate and Trade client’s removals
• receive the first HHG enquiries, and deal with them appropriately
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• to generate sales, showcase the company's relocation and removal products and services to both current and potential clients
• sustaining relationships with collectors, artists and artists’ estates
• follow up with inbound leads to convert them into newly scheduled removal business
• to completely grasp the needs of the clients
• gain market share and upsell current customers on new removal services
• providing support with sales as well as generating own sales
• get the information you require about the client's requirements, and then record it as appropriate
• attend client meetings, and events
• respond to removals enquiries via telephone and email from new and existing removal clients
• ensure that sales goals are attained
• in charge of achieving the company-set goals for revenue and margin for particular accounts
• coordinating the sales process from start to finish
• weekly reporting of sales pipeline and sales target information to management
• arranging move dates and scheduling removal survey requests
• create quotations and follow them up
• follow up on in-bound leads with an aim to convert these into new booked business
• to increase the size of your clientele, identify and cultivate leads
• reaching and overachieving moving sales targets
• providing excellent client service
• A corporate-minded Inside Sales Coordinator is needed by our client, an international moving company, based in Belfast, Northern Ireland
• obtain required information regarding client needs and record this information as necessary
• working with the Senior Manager, to manage the price and margins of the product/service mix in accordance with the established goals
• up-sell and offer the client extra services
• ensure all necessary data is accurately inputted onto systems
• previous experience in sales and a passion for international contemporary art is essential
• prepare timely and pertinent presentations for meetings with removal customers
• working to ensure profitability for the business
• assisting with fair presentations and in charge of the sales leads at International Art Fairs
• providing the business with recommendations regarding the necessary pricing and service levels
• ensure a positive shopping experience for the clients
• prepare documents and files in advance for each stage of the moving process
• receiving booking for surveys and schedule move dates
• arrange and manage bookings for the sales team
• receiving HHG moving enquiries
• up-sell and recommend additional services that may be beneficial to the client
• guaranteeing that the Company gets paid in line with the established contract for all moves
• discover and develop corporate removal leads
• maintain records of sales pipeline and provide this information to the Sales Director
• report on the goals and pipelines for removal sales
• coordinating with shippers and booking in surveys
• ensure positive customer experience
• providing quotes, following up with moving clients and re-quoting if needed
• the required sales lead tracking reports should be created
• experience
• create reports on account activities that are simple to read and comprehend
• search and develop corporate removal leads
• processing file cases and helping with the daily management of individual files
• surpassing monthly sales goals
• experience working within the Household Goods Moving or Relocation Services industry
• effectively share critical business information with internal colleagues
• booking in HHG moves and providing a seamless handover to the moving operations team
• continuous development of positive working connections with all prospects for sales and clients
• produce sales lead tracking reports as required
• increasing the moving booking ratio
• organising and overseeing every sales opportunity given to the Sales Executive while ensuring the company is in the best possible position to win the sale

Requirements

• admin
• bookings
• calls
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• business Information
• sales
• coordinators
• removals
• prior experience in the removal sector is required
• previous experience with art sales at auction or gallery, ideally experience with Art Fairs and International Contemporary Art
• previous experience within the removals industry is required
• prior Commercial Removals Sales experience is required for this role
• working knowledge of EU, Worldwide and UK moving practices
• apply For This Job
• passion for and in-depth knowledge and understanding of the Contemporary Art market
• A natural sales professional
• strong presentation and interpersonal skills
• previous Move Coordinator and Sales experience in the moving industry
• ability to work as part of a team
• great communication skills and efficient approach to work
• outgoing and personable character
• dedicated to solving issues before they arise
• at least 2 years of experience working within HHG moving operations
• an enthusiastic and flexible work ethic
• A natural born sales professional outgoing
• excellent relationship building skills
• ability to effectively manage people
• strong knowledge of International HHG moving costings
• negotiation and persuasive abilities
• excellent customer service skills with the ability to confidently resolve any issues
• excellent at multitasking
• A great multi-tasker
• the capacity to prioritize and organize work
• strong communication and rapport building skills
• an effective communicator
• an excellent communicator
• self-motivated and passionate about achieving sales
• IT literate
• strong IT skills using MS office
• strong administration and organisational skills

Earnings for position sales coordinator

Current offers for the position:

Responsibility

• maintain, update and input all removal information on IT systems
• responsible for bookings and providing customer service information
• responsible for managing all aspects of the client coming into self-storage
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• liaising and building rapport with new and existing clients
• ensure data is updated in a timely and consistent manner to ensure the company remains fully compliant in data integrity
• responsible for bookings in the company’s internal software
• be the main port of call for emails, answering the phone and face to face communications with clients
• liaison with internal and external stakeholders
• communicate with transport and export planners
• establishing initial storage access, including billing, accounting, and debt collecting
• working well in a team environment
• manage phone calls and correspondences in a timely manner
• liaising with clients and customers on the phone
• responding to out-of-storage requests when needed
• liaise with other warehouse staff to ensure smooth running of the warehouse
• general administration throughout the removals process
• processing shipments
• greeting the client when they arrive on the property and escorting them to their unit
• work alongside the head of department to resolve any issues that arise
• assisting removals team members when required
• organizing their reservation to come to our warehouse to access their container
• make sure company procedures as well as health and safety precautions are always followed
• responsible for filing documents and ensuring organisation
• preserving a level of 98% capacity for the containerized units and self-storage
• complete all administrative duties
• work on ad hoc tasks as required
• participate in educational and professional courses when necessary
• once the client has made a reservation, you will initiate contact with them over the phone and via email and from this point forward, you will be solely accountable for them
• always promote a high standard and professional attitude to the workplace
• alchemy are working with a prestigious Fine Art Shipping company based in London, who are looking to bring on a Private Clients and Storage Administrator
• work alongside other departments taking a hands on approach
• all other ad hoc duties
• if you are looking for a new exciting role to make a step up into, please reach out
• preparing month end
• updating daily spreadsheets

Requirements

• administrative Support
• administrative
• customer Service
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• data Entry
• export
• general Administration
• transport
• logistics
• removals
• freight Forwarding
• previous experience within the removals industry is desirable
• A high level of organization and attention to detail
• knowledge of shipping procedures
• previous experience within the UK domestic an commercial removals industry is essential
• excellent administration skills
• experience in customer services
• key interest of the art industry
• ideally must have experience working with the Moveware CRM system
• strong data entry skills
• customer-focused and motivated to provide outstanding service
• strong ability for managing volume of administration tasks
• prior experience with self-storage is highly desirable
• proficient Microsoft Office skills
• good administration skills
• extensive customer service expertise and a genuine desire to keep clients satisfied
• the ability to participate, learn, and promote best practises throughout the team and organisation
• high level of communication skills
• IT literate
• ability to successfully meet deadlines in a fast-paced environment
• problem-solving
• keen eye for detail

Earnings for position administrator

Current offers for the position:

Responsibility

• job Details
• establish and lead a culture of continuous development to give the company's finances world-class support and a solid foundation
• lead, develop and mentor the Finance team
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• assist in centralising and moving operations to an SSC environment by collaborating with the transformation team
• simplify the closing process for all businesses in order to provide fast and accurate worldwide consolidation of results
• whenever necessary, approve vendors in accordance with corporate policies
• review and analyse key P&L lines
• create a system for managing and predicting cash flows and collaborate with the central treasury staff
• take the initiative in adopting new accounting standards throughout the business
• encourage and oversee the adoption of the financial policies, practises, and systems required to satisfy the organisation's worldwide reporting requirements
• approving purchase orders while checking compliance with corporate regulations
• perform routine balance sheet checks to guarantee the accuracy of key balances and promote awareness of trends
• manage and improve the year end and monthly close procedures to increase the accuracy of the UK close and speed up the preparation of accounting reports
• managing and overseeing the processing of financial transactions related to the purchase to pay and recoveries processes, monitoring cash flow, and ensuring that financial records are maintained in accordance with accounting standards while concentrating on providing exceptional customer service
• recognise, contest, and resolve problems pertaining to financial accounting
• support the Financial Controller in gathering data for internal and external audits
• ensure that the UK trial balance, particularly its balance sheet accounts, are verified, analysed, and reconciled monthly with a minimum number of individual reconciling items and reflect an accurate and genuine assessment of assets and liabilities in line with policy
• keep an eye on the workflow of purchase orders to make sure they are completed promptly, in accordance with service agreements, and in time for payments
• demonstrating a hands-on accounting approach as well as an understanding of the bigger picture
• put audit suggestions into practise and keep track of their development
• serve as the primary point of contact for projects that involve shared service centres, strategic business units, corporate departments, international IT services, and the UK region
• manage and improve the company's annual budget, reforecasts, and variance analysis, identifying cost reductions and significant risks
• alchemy is currently partnering with a cultural & educational company in the UK in their search for an experienced finance professional with proven leadership qualities to join their team as their UK Financial Controller on a contract until July 2024
• supervise Accounts Payable operations
• manage UK payment runs and debt management processes on behalf of the cash committee, and indirectly, influence these procedures across the whole worldwide network
• create and execute KPIs for compliance and controls across the UK, report on them, and drive efforts for further development
• within this role you will manage the UK finance accounting team, oversee financial compliance operations at month end and year end closure, and will be responsible for managing the various teams to guarantee uniform performance and accuracy standards throughout the UK while fostering effective communication with the shared service centres in India and Poland
• assist in the execution of operational plans for your own line of business
• take the lead on managing and upgrading accounting systems and processes
• to help the Erasmus+ Financial Controller with month-end and year-end tasks to ensure they are completed effectively
• respond to inquiries about financial transactions from internal and external customers, handling them quickly and effectively in a way that improves our reputation
• oversee the financial management and control of the council's UK based fixed assets
• guarantee that old debt is handled in accordance with British Council policy
• advise and support regional finance teams regarding technical accounting
• control how information is given to internal and external auditors
• manage relationships with auditors and other external parties, including banks and insurers
• create recurring reports for financial accounting
• ensure that professionalism is displayed in your field and that your behaviours and priorities reflect the demands and viewpoints of your customers or clients
• assist the larger financial team in accomplishing team objectives
• act as an adviser to operations on complex accounting matters and, if necessary, communicate with other specialised finance units including tax, treasury, and group statutory reporting
• to review outstanding debt, including recoveries, and to collaborate with the Programme Manager and the EU on waiver applications, preparations, and problem-solving
• management of relationships with stakeholders
• establish solid working relationships across the Finance, Specialist, and Support functions and ensure all financial control policies and procedures are followed

Requirements

• accountancy
• accounting
• finance
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• financial Controller
• must be a qualified accountant - CIMA, ACCA, ACA, or CFA with extensive experience prior to your qualification
• must be a qualified accountant – CIMA, ACCA, ACA, or CFA with extensive experience prior to your qualification
• full AAT qualification or part qualified CCAB
• several years of financial controllership or similar related experience
• expertise of supervising finance transactional processing
• A track record of managing teams
• experience of working with different systems and reconciliations of those systems
• ACA qualified
• strong communication abilities and negotiation expertise
• able to spot potential noncompliance, identify it, and propose solutions
• certified accountant with track record of overseeing the financial operations of multinational corporations
• evidence of developing positive working relationships internally and externally
• previous experience operating in a large organisation is preferred
• strong analytical abilities
• an understanding of taxes
• excellent leadership skills
• can clearly communicate financial information
• excellent technical accounting abilities and experience dealing with audits
• ability to promote changes and improvements to processes
• commercial and financial awareness
• ability to adapt to changes and make decisions
• apply For This Job

Earnings for position financial controller

Current offers for the position:

Responsibility

• job Details
• create and approve a budget and profit strategy with the General Managers
• deliver a consistent superior service in line with the company quality standards
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• together with the general managers, create and agree a budget and profit strategy
• meet regularly with management
• the role will also be responsible for full compliance to Health and Safety and Transport Legislation
• frequently meet with the managers
• assess current removals programmes and results against set targets
• full responsibility for branch contribution
• compare the results of the existing removals programs to the goals that were set
• overseeing and, if necessary, planning work assignment schedules
• review individual actions and issues in coordination with other Removal Branch Managers
• accurate cost reporting e.g. wages, PO’s etc
• in conjunction with other Removal Branch Managers, evaluate each person's activities and problems
• maintaining adequate workforce levels while allocating workers and equipment to meet the daily movement requirements for each business segment
• organize and oversee marketing and sales efforts
• close / sign off all removals jobs on a weekly basis
• manage and coordinate marketing and sales initiatives
• observing safety rules and corporate standards
• assess the facility requirements frequently
• complete weekly trading report and monthly forecast
• evaluate the facilities needs often
• the hiring of transporters and drivers
• attend company-sponsored removal training and safety briefings
• proactively manage people, vehicles and materials required to meet the number of moves planned, including staff levels and holidays
• attend the safety briefings and removal training sponsored by the company
• completing performance reviews in accordance with corporate policy
• establish removal staff pay, plans, and incentives in collaboration with the General Managers
• helping with the driver qualifying processes
• together with the General Managers, establish the compensation, benefits, and incentives for the removal crew
• attend BAR, IFWRI, and other removal conferences of this nature to maintain regular contact with other removal companies
• investigation of claims and complaints
• attend removal conferences like BAR, IFWRI, and others of this kind to stay in touch with other moving firms
• helping the operations manager oversee the training and safety programmes at the branch
• hiring and firing of removal staff
• solving challenges at work through analysis and helping others
• hold monthly branch service meetings
• organize, oversee, and routinely evaluate the work of your removal employees
• general administrative tasks
• create and implement safety and security measures
• manage and oversee the removal staff's training
• ensure that you and your team adhere to the established ISO9002 Quality System Policy and Procedures
• to conduct customer visits, during and after moves to check on quality of service. Ensure that any shortfalls are fully investigated and managed to conclusion
• fulfill the tasks assigned to employees as needed
• control the maintenance schedule for all the branch's vehicles and make sure they are all operating in compliance with the law
• moving Services
• any additional tasks that the Directors may reasonably need
• visit both current and prospective removal clients
• finish and/or review all operating, financial, and personnel returns for the branch
• conduct frequent audits of the removal driver's logs and hours

Requirements

• branch Management
• branch Manager
• management
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• management Experience
• removals
• have prior branch management experience from the removals industry
• at least 3 years’ experience of working in a similar role within the removals industry
• have prior removals industry branch management experience
• understand fleet and maintenance records, as well as transportation and health and safety legislation
• excellent man management skills
• recognize fleet and maintenance records, as well as laws governing transportation and health and safety
• think strategically and find solutions to problems quickly
• the ideal applicant should have past managing experience in the logistics or moving industries
• A motivated, enthusiastic and optimistic outlook on work and projects
• think strategically and act rapidly to solve issues
• proactively sell, persuade, bargain, and secure commitment
• it would be good if you have prior sales experience in the logistics or transportation industries
• sell, convince, bargain, and acquire commitment proactively
• be able to oversee and manage a moving operation
• understanding of managing profit and loss
• knowledge of profit and loss management
• be a capable manager and leader
• having the ability to deal with frequent interruptions and to adjust one's work schedule and workload
• show leadership and management skills
• possess the capacity to guide and educate others
• strong IT skills and both written and verbal communication abilities
• have the ability to mentor and instruct others
• A detail-oriented approach is essential
• recognize the market competition and client requirements
• recognize client needs and market competitors
• possess the capacity to function under duress
• possess the ability to work under pressure
• set goals, organised your priorities, and prepare well
• set objectives, organize your priorities, and be well-prepared
• have excellent communication skills
• please reach out to Alchemy to find out more

Current offers for the position:

Responsibility

• coordinating corporate moves from all around the world especially during peak times
• actively managing booking requests for a range of international locations, paying close attention to VIP and group requests
• dealing with import and exports
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• liaising with a variety of different people both internally and externally
• recognizing and successfully addressing client needs
• responsible for the delivery of moving coordination services to the companies customers
• assisting customers from their initial inquiry to their confirmed booking
• client facing role, becoming a point of contact for multinational clients, moving staff and partners
• working alongside other internal departments to ensure sales visits are arranged
• finding and following up on fresh leads and working with internal teams to close reservations
• providing excellent customer service by ensuring all relevant parties are kept up to date with information required
• overseeing international removals and relocation bookings for new and existing clients
• creating a loyal following by instantly building rapport and trust with customers and delivering outstanding service at all times
• able to coordinate moves from start to finish with a full knowledge and understanding of the entire process
• acting as a point of contact and support for international clients in preparation for their move
• serving as a direct point of contact and communication between the Supply Department and the Sales and Residential Team
• ad hoc administrative duties
• providing the link between sales, operations, crew members, agents, third parties and the relocating client
• ongoing exercises with the Regional Director and members of the European Supply Team to match supply and demand
• negotiating with external parties in regard to rates and prices, ensuring profitability and competitiveness
• daily assistance to the Team with essential questions and issues pertaining to the European Region
• providing a professional and responsive service
• meeting and exceeding customer expectations
• assisting and supporting new team members' global training and onboarding
• delivering a quality driven, efficient and effective removals experience
• other removals and move management duties

Requirements

• transport
• admin
• corporate Relocation
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• removals
• customer Service
• international Relocations
• management
• household goods move
• move Management
• outstanding communication skills both verbal and written
• experience working in the household goods moving and/or relocation sector
• A brilliant understanding of geography and cultures
• ideally 2 - 3 years of previous experience from a similar role
• outstanding organisational skills, experience managing multiple projects
• organised and able to prioritise and delegate work as necessary
• ability to work proactively and independently
• proven time management skills
• A keen eye for detail and commercial awareness
• technologically proficient and familiarity with MS office software
• A positive, team-focused, 'can-do' attitude
• friendly, approachable and able to communicate with various people at different seniority levels
• the ability to manage and resolve conflicts or high-pressure situations

Earnings for position manager

Current offers for the position: