GLOBAL BAGGAGE SOLUTIONS MANCHESTER Salary
24A MARKET STREET DISLEY STOCKPORT SK12 2AA ENGLAND
TIN: 09362265
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Earnings on positions in GLOBAL BAGGAGE SOLUTIONS MANCHESTER
GLOBAL BAGGAGE SOLUTIONS MANCHESTER is looking for employees for positions:
customer service agent
Language
- japanese
- chinese
- english
- italian
- spanish
- french
- german
Responsibility
- excellent customer service skills in line with Global Baggage Solutions set standards
- receiving calls from passengers, customer airlines, handling agents, courier services
- handling passenger calls in respect of delayed, damaged or pilferage reports or lost property items
- communicating and sending tracer messages to relevant Airports to trace passenger baggage
- updating or amendment of World Tracer files for passengers / customers and ensuring files are up to date with
- processing baggage for re-flight or delivery
- regular monitoring of World Tracer action files
- monitoring inbound emails
Requirements
- previous Airport experience would be advantageous
- A minimum of 3 years working in a Customer Service role
- excellent customer service skills
- strong communication and interpersonal skills
- computer literate
- able to manage multiple computerised systems
- able to find solutions to customer needs and ability to problem solve and empathise with customers
- pro-active and ‘Can Do’ attitude is a MUST
Earnings on positions in GLOBAL BAGGAGE SOLUTIONS MANCHESTER
Average salary in this position
Average salary in this position in the country
National average salary
2950 £
Average salary in this company
2265 £