user researcher
3 the last 49 days, recently 2023-07-05
Responsibility
- glean is passionate about helping our learners achieve their potential
- this research will be critical in driving Glean's mission of positively impacting more than 1 million learners
- summary
Show more +11 - in order to inform work for potential new product development, user segments, and markets, we are scaling our research capability to support our Product, Product Marketing, and UX teams in learning much more about what our current users love about Glean, and what other problems we can solve
- the User Researcher will be a vital force in fuelling Glean's plans for growth, by helping key teams to understand & represent the needs, behaviours, motivations, and experiences of users in a way that informs product, product marketing, and design strategy
- the User Researcher will play a crucial role in creating products and services that meet user needs and provide a positive and impactful experience
- what we are looking for
- identifying and defining research objectives: Collaborate with stakeholders to identify research questions and define the scope of the research project
- developing research plans: Design and plan research activities, select appropriate methods, and determine the timeline and resources needed for the project
- experience with a variety of research methodologies and tools
- analysing data: Process, analyse, and synthesise data collected from research activities to identify patterns, trends, and insights
- comfortable speaking with users to understand their needs, ability to navigate difficult conversations and put users at ease
- informing decision-making: Collaborate with cross-functional teams to translate research insights into design improvements, product features, or strategic direction
- experience coaching / mentoring others to build the research skills across the product team and wider business
Salary in other companies in the position user researcher
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