GLAZING RENOVATIONS in Diss Salary

GLAZING RENOVATIONS
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GLAZING RENOVATIONS is looking for employees for positions:

customer service advisor

Working hours

  • full-time | Permanent

Responsibility

  • manage and distribute incoming calls
  • build sustainable relationships of trust through open and interactive communication
  • own complaints, provide appropriate solutions and alternatives within the most expedient timescales, following up to ensure resolution
  • maintain records of customer interactions and file documents
  • follow communication procedures, guidelines and policies
  • go the extra mile to engage customers
  • resolve customer complaints via phone, email, mail or social media
  • work with Operations Manager to ensure proper customer service is being delivered

Requirements

  • positive Attitude
  • customer Service
  • documentation Skills
  • listening Skills
  • phone Skills
  • resolving Conflict
  • multitask
  • ability to Work Under Pressure