Reviews GK APPRENTICESHIPS Wokingham
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GK APPRENTICESHIPS is looking for employees for positions:

it technician

  • it technician

Requirements

  • excellent written skills for communications with prospects
  • excellent telephone manner
  • positive and passionate
  • excellent people skills with the ability to build good relationships
  • A self starter
  • A team player
  • confident and outgoing
  • motivated, driven and hungry to succeed

Responsibility

  • performing troubleshooting to diagnose and resolve problems
  • providing orientation and guidance to users on how to operate new equipment and software
  • setting up devices
  • monitoring services and taking appropriate action – backups, system alerts, cyber reports
  • handling calls and tickets from customers in an efficient and confident manner, being thoughtful of the issues and always having the client as your top priority