GENPOWER Salary
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Pembroke Dock
ISAAC WAY PEMBROKE DOCK SA72 4RW
Earnings on positions in GENPOWER
GENPOWER is looking for employees for positions:
customer service representative
Working hours
- full-time | Permanent
Responsibility
- customer Service Representative
- assist customers with product information, order status, and general inquiries
Salary
- salary
Requirements
- previous experience in customer service or a related field preferred
- excellent communication skills, both verbal and written
- strong problem-solving abilities and attention to detail
- ability to handle difficult or irate customers with professionalism and empathy
- ability to work in a fast-paced environment and multitask effectively
- customer service: 3 years
Education
- GCSE or equivalent
graphic designer
Working hours
- full-time
Responsibility
- our portfolio of brands also includes P1 Power Equipment, Evopower, Gardentek & BE Pressure
- genpower is the UK & Ireland Distributor for Hyundai Power Products, Scheppach UK and worldwide distributor for JCB Tools and power products
- from our 120,000 sqft headquarters in Pembroke Dock and new 100,000sq ft distribution centre in Newport, we distribute to an approved dealer network and direct-to-consumer via our ecommerce channels and specialist online retailers
- help to produce internal sales and marketing material to promote the agency and generate sales
Salary
- salary
social media executive
Working hours
- full-time | Permanent
Salary
- salary
Education
- bachelor's
Responsibility
- develop social media and content strategies, with the aim of increasing brand awareness and customer engagement
- our portfolio of brands also includes P1 Power Equipment, Evopower, Gardentek & BE Pressure
- ensure content is tailored to each platform based on their purpose, audience and best practices
- due to continued expansion, we are presently seeking a Social Media Executive to join the team on a part-time basis
- be a leader in the latest social media trends and digital opportunities, identifying opportunities for the team and the business
- track performance and make recommendations for optimising content and activity, delivering key improvements where necessary
- role: Social Media Executive
- monitor and respond to customer feedback, comments and social media posts
Requirements
- social media marketing: 2 years
credit controller
Working hours
- part-time | Permanent
Salary
- salary
Responsibility
- our portfolio of brands also includes P1 Power Equipment, Evopower, Gardentek & BE Pressure
- we now have a fantastic opportunity for a Credit Controller to join the Finance Team on a permanent basis
- role: Credit Controller
- location: Pembroke Dock
- genpower is the UK & Ireland Distributor for Hyundai Power Products, Scheppach UK and worldwide distributor for JCB Tools and power products
- hours: 20 hours per week
- from our 120,000 sqft headquarters in Pembroke Dock and new 100,000sq ft distribution centre in Newport, we distribute to an approved dealer network and direct-to-consumer via our ecommerce channels and specialist online retailers
- the role will include actively dealing with sales ledger transactions, customer debt collection and queries in a timely manner, as well as supporting the finance team and wider business as we strive to attain our challenging growth plans
Requirements
- strong credit control background
- excellent communication skills and the ability to build relationships internally and externally
- demonstrable attention to detail and accuracy
- A flexible team player with the ability to work proactively
financial controller
Working hours
- full-time | Permanent
Salary
- salary
Responsibility
- providing draft monthly management accounts for the Finance Director to agreed timescales
- our portfolio of brands also includes P1 Power Equipment, Evopower, Gardentek & BE Pressure
- weekly finance reports to management
- attending management meetings
- liaise with the external auditors to provide information for the Annual accounts
- manage Tax, input as required to Corporation Tax & R&D Claim
- role: Financial Controller
- balance sheet reconciliations and supporting schedules
Requirements
- minimum 3 years’ experience in a financial management role
- ACCA / CIMA / ACA qualified
- strong communication and interpersonal skills
- commercially astute
- financial Management: 3 years
supervisor
Working hours
- full-time | Permanent
Salary
- salary
Responsibility
- supervising a parts team to solve day-to-day operational issues and reach short and long-term performance goals
- deputising for the Parts Operations Manager and Dispatcher as and when required due to holidays/sickness etc
- picking and packing parts
- assisting with deliveries and stock intake whilst ensuring goods are checked and located correctly
- data entry work and compliance checks
- working with exploded view diagrams to create an accurate inventory system
- contributing to a positive team performance
- ensuring that processes are followed and correctly carried out
Requirements
- strong knowledge of warehouse/parts operations
- good knowledge of health and safety requirements
- leadership skills and ability to manage staff
- excellent communication skills
- strong decision making and problem solving skills
- able to work productively, efficiently and effectively
- maintains attention to detail and quality
- parts Management: 1 year
store manager
Working hours
- full-time | Permanent
Salary
- salary
Responsibility
- taking full responsibility for the performance and day-to-day operations of your store
- delivering an improved, and consistent visual customer journey instore which inspires our customers to shop and buy more often
- driving sales through understanding and analysing your business drivers
- engaging all customers within the shop through selling strategies and techniques
- ensuring your shop is well looked after and keeping the shop floor clean, tidy and well merchandised
- ensuring all back of house areas are clean, safe and stock is in order
- strong daily social media content through Facebook Marketplace, Instagram and Twitter to drive local footfall to the shop
- driving sales through utilising a local trade customer book and developing a personal customer database
Requirements
- retail sales: 1 year
- customer service: 1 year
customer advisor
Working hours
- permanent
Salary
- salary
Requirements
- customer service: 2 years
- aftersales: 1 year
Responsibility
- frontline support to our customers - dealing with incoming telephone calls, live chat and emails and providing support in the first instance
- working to achieve all departmental KPIs including SLAs, quality of call, quality of customer service, efficiency targets etc
- to identify and respond to customer feedback left via ecommerce sites, eBay, Amazon, social media, Trustpilot etc
- building and developing technical knowledge of our range to ensure best equipped to advise our customers
sales advisor
Working hours
- full-time | Permanent
Salary
- salary
Responsibility
- selling parts to our customers and providing advice via telephone, live chat and email
- ensuring orders are processed effectively and dispatched on time
- supporting our Aftersales department through the provision of parts, knowledge and advice
- working to resolve customer cases using our internal Netsuite and Zendesk systems
- achieving personal KPIs and revenue objectives with target customers
- utilising all product promotions effectively to achieve specific targets set
- identifying and acting on potential sales opportunities within customer base
- role Title: Parts Sales Advisor
Requirements
- job Types: Full-time, Permanent
technical writer
Working hours
- full-time | Permanent
Salary
- salary
Responsibility
- work closely with the Quality team to ensure all new machines are 100% to spec. If there are any changes then apply these to all channels
- compiling and creating product specifications/ files
- A broad understanding of document formatting
National average salary
2950 £
Average salary in this company
2333 £