GENNY HIRE

Responsibility

• working as part of the service team, maintaining and repairing our Hire Fleet and customers Generators
• provide support to both the service team and office team within the company
• carry out general housekeeping to ensure work areas are clean and tidy
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• delivery and collection of generators and associated items to hire contracts
• be a part of the On Call Rota to provide back up for our customers 24/7 - 365
• undertake minor and major services/repairs of our equipment in the depot and prepare equipment for hire contracts. Load tesing will be carried out to ensure effectiveness of equipment
• note: This job description is not intended to be all-inclusive. The employee may be required to perform other duties as assigned

Requirements

• experience as a Diesel Generator Technician with proven work experience in maintenance/repair of Diesel Generators
• other mechanical backgrounds will be considered i.e Plant/HGV
• general fabrication/welding skills
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• forklift tickets
• proficient in using power tools and other equipment
• HGV Class 1 or 2
• familiarity with electrical systems and troubleshooting
• ability to work independently or as part of a team
• excellent problem-solving skills and attention to detail
• knowledge to identify parts required to facilitate effective repairs
• the ability to work well under pressure in a fast paced environment
• mechanical knowledge: 3 years

Earnings for position technician

Responsibility

• process hire orders accurately via ‘OnRent’, ensuring all necessary paperwork and documentation are completed efficiently
• generate hire agreements and invoices, and process payments accurately
• coordinate logistics for generator deliveries and pickups, liaising with the team to ensure timely and smooth operations
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• maintain an up-to-date and organised hire schedule, tracking availability and ensuring hires are properly managed
• handle client concerns or issues in a professional manner, working with the team to seek resolutions
• act as the primary point of contact for clients enquiring about generators hires, providing prompt replies to enquiries via phone, email, or in-person
• deputise for the Owner/ Director in their occasional absence
• assist clients in selecting the most suitable generators for their needs, offering expert advice and recommendations, and liaising with experienced colleagues as required

Requirements

• A minimum of two years administration experience from a fast-paced environment
• experience of working in a hire/ rental environment
• experience of working independently and making decisions
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• experience of using ‘On rent’ software
• excellent communication skills both verbally and in writing, to interact with clients and team members effectively
• first aid qualification
• excellent client service skills, with experience dealing directly with customers/ clients
• you will be integral in providing a high level of service to their valued clients
• A can- do attitude with an interest in learning about generators in order to deliver the best service to our clients
• business Administration qualification
• strong organizational abilities with a keen eye for detail to manage multiple rental orders simultaneously
• confident computer user including Office 365, with proficiency in using systems to process orders and maintain records
• administrative: 2 years
• our client, Genny Hire Ltd is seeking a Generator Hire Controller to join their small, family-feel team on a full-time, permanent basis based from their site in Kintore, Aberdeenshire
• the Hire Controller will play a vital role in the team and be able to deputise from the Owner/ Director in her absence